Mikhail George
Operations-focused professional with experience in stock control, inventory management, retail operations, logistics, and customer service
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About
Operations-focused professional with experience in stock control, inventory management, retail operations, logistics, and customer service. Proven ability to manage deliveries, maintain accurate records, replenish stock, support teams, and work efficiently in fast-paced environments while following health and safety procedures.
Experience
Sales Associate & E-Van Delivery Driver at Crown Paints (2024-08 – 2025-11)
- Managed orders, stock deliveries, inventory records, and replenishment while supporting £800-£1,200 in daily sales.
- Coordinated 16 multi-drop London deliveries daily, achieving 100% on-time delivery and zero safety incidents.
- Managed 25+ trade accounts maintained COSHH/H&S compliance and trained 3 new hires.
- Maintained accurate records for deliveries, inventory movements, customer orders, and account activity while following health and safety procedures.
Junior Live Operations Associate at Ubisoft London (formerly Future Games of London) (2022-03 – 2023-11)
- Coordinated 4 monthly live events, ensuring on-time delivery of content and operational activities.
- Monitored performance data across 442K weekly active users and 69K weekly downloads, producing regular reports.
- Tracked risks, maintained records, and supported process improvements to enhance operational efficiency.
- Collaborated with product, QA, marketing, analytics, and design teams to deliver business objectives.
QA Tester at Play Morgan Studio (2021 – 2021)
- Documented bugs and provided gameplay, design, difficulty, and balance feedback to designers and programmers.
Receptionist at Travelodge Southwark (2018-09 – 2020-03)
- Managed front-of-house operations for a 230-room hotel, covering bookings, payments, guest enquiries, and records.
- Supported 50-80 guests per shift while coordinating with a 15-person team and resolving customer issues.
- Trained 6 new hires and supported smooth daily operations in a fast-paced hospitality setting.
- Served as first point of contact for guests and visitors in a high-volume environment.
- Handled bookings, enquiries, guest records, calls, and issue resolution while protecting confidential information.
- Coordinated with teams to maintain supplies, stock levels, and presentable guest-facing spaces.
Education
BSc (Hons) in Computer Games Development – University of East London
