Miles Than-Lu

Linux/UNIX Systems Engineer with extensive experience supporting large‑scale, performance‑sensitive platforms across financial, legal, and media organisations. Skilled in Linux internals, multi‑server debugging, automation, scripting, monitoring, and maintaining reliable production environments. Strong background in incident response, root‑cause analysis, cross‑team collaboration, and delivering stable systems where uptime and predictability matter.

Highly motivated to expand into low‑latency engineering, kernel‑level optimisation, and high‑performance compute environments.

UNIX Engineer - Sky UK - Hybrid

(2018-01 - 2025-01)

• Supported large, distributed Linux environments powering high‑volume, latency‑sensitive workloads.
• Investigated complex issues across OS, network, storage, and hardware layers.
• Ensured predictable system behaviour through monitoring, tuning, and structured troubleshooting.
• Built Bash/Python tooling for diagnostics, provisioning, and operational workflows.
• Improved consistency and reduced manual effort across multi‑server estates.
• Monitored system performance, resource utilisation, and cross‑node behaviour.
• Identified bottlenecks and implemented improvements to stability and throughput.
• Contributed to enhancements in monitoring and fault‑detection tooling.
• Worked closely with developers, testers, and infrastructure teams to resolve multi‑layer issues.
• Provided clear technical communication and contributed to design discussions.
• Supported global projects and coordinated maintenance activities, including out‑of‑hours work.
• Led RCA for recurring issues and implemented long‑term fixes.
• Delivered stable, predictable environments for critical workloads.

L3 UNIX System Support - Clifford Chance LLP - London

(2012-01 - 2017-01)

• Supported enterprise Linux/UNIX systems across distributed environments.
• Troubleshot OS, network, storage, and application issues.
• Automated operational tasks using Bash and Korn shell.
• Contributed to performance improvements and system reliability.
• Delivered clear documentation and collaborated with cross‑functional teams.

Sun/Oracle System Administrator - Citi Bank - London

Sun Cat 1 Engineer - Thomson Reuters - London

System Administrator - Morgan Stanley - London

Site Senior Engineer - Morgan Stanley - London

Ecommerce Technician & Onsite Support - 62days.com - London

BSc (Hons) - Manufacturing Management - Middlesex University

Intensive Computer Systems & Network Support Course - Cerco