Millie Bristol

Friendly, confident and customer-focused professional with over four years of experience in fast-paced retail and customer-facing environments, including almost four years with Sports Direct. Experienced in delivering excellent customer service, working towards sales targets, recommending products and handling customer queries professionally. Confident working independently and as part of a team, with strong communication, organisation and problem-solving skills.

Keen to bring my customer service and sales experience into a new role and develop strong product knowledge through training.

Shop Assistant & Cashier - Sports Direct - Aberdeen

(2022-08)

• Provide friendly, efficient and professional customer service in a busy, fast-paced retail environment.
• Proactively approach customers, understand their requirements and recommend suitable products.
• Trained in upselling and commission-based sales techniques, with a focus on identifying opportunities to increase sales.
• Develop and maintain product knowledge to confidently answer customer questions and explain product features and benefits.
• Handle customer queries and resolve issues professionally while maintaining a positive customer experience.
• Accurately process customer transactions and take responsibility for end-of-day cashing-up procedures.
• Maintain high standards of shop-floor presentation, merchandising and stock availability.
• Work effectively as part of a team during busy periods while managing individual responsibilities.

Customer Service Assistant - Sainsbury's - Leven

(2021-08 - 2022-03)

• Delivered friendly and efficient customer service in a busy retail environment.
• Operated tills accurately and assisted customers with queries and requests.
• Replenished stock efficiently while maintaining high standards of presentation.
• Worked effectively as part of a team during busy trading periods.
• Maintained a clean, organised and professional working environment.

Kitchen Staff - The Little Friar - Leven

(2021-04 - 2021-06)

• Prepared and served food efficiently within a busy, high-pressure environment.
• Maintained excellent hygiene and food safety standards.
• Worked closely with colleagues to ensure efficient service.
• Developed strong time-management and teamwork skills.

BSc (Hons) - Applied Bioscience - Robert Gordon University (2023-09 - 2026)

Advanced Higher: English; Highers: Biology, Chemistry, English, Drama; National 5s: Biology, Chemistry, Physics, English, Drama, Applications of Mathematics - Levenmouth Academy (2017-08 - 2023-06)

SCQF Level 6 Award - First Aid at Work - Levenmouth Academy