Yumna Fatima

Friendly and customer-focused waitress with experience in busy restaurant environments. Skilled in providing excellent service, taking orders accurately, handling payments, and working efficiently as part of a team. Seeking a waitress position where I can contribute my hospitality skills and deliver outstanding customer experiences.

Waitress/Server - Afrikana

(2026-01 - 2026-05)

• Provided excellent customer service in a busy restaurant environment.
• Welcomed and seated customers, presenting menus and explaining specials.
• Took food and beverage orders accurately and efficiently.
• Served meals and drinks while ensuring customer satisfaction.
• Handled customer enquiries and resolved minor complaints professionally.

Waitress - Grilandia Restaurant

(2025-06 - 2025-12)

• Assisted customers with menu choices and dietary requirements.
• Supported team members during busy service periods.
• Prepared tables and dining areas before and after service.
• Worked closely with kitchen and bar staff to ensure smooth service.
• Assisted with opening and closing duties, including setting up and clearing tables.

Shop Assistant - Retail store

(2024-01 - 2025-04)

• Assisted customers with product enquiries and purchases.
• Operated the till and handled cash and card transactions.
• Restocked shelves and organised merchandise displays.
• Maintained a clean, safe, and welcoming store environment.
• Managed stock checks and inventory organisation.
• Helped achieve sales targets through excellent customer service.
• Handled customer complaints and returns professionally.

Commerce/Accounting - Commerce/Accounting - St.Anns (2025)

High School - St.Anns (2024)

School - Villa mary (2022)