Millie Shaw

Organised and commercially minded project coordinator with experience managing multiple creative, client-facing, and operational projects simultaneously across interiors, sales, and design-led businesses. Skilled in stakeholder communication, project delivery, workflow coordination, and client relationship management within fast-paced environments. Experienced working across B2B projects involving creative briefs, scheduling, supplier coordination, presentations, and digital platforms.

Passionate about creative industries, collaborative working, and delivering high-quality projects from concept through to completion.

Founder & Director at Urban Kitchens (2025-10 – Present)

• Founded and manage a creative design business, overseeing projects from concept through to completion.
• Coordinate multiple moving workstreams including client communication, supplier management, scheduling, logistics, and project delivery.
• Built and manage the company website and digital brand presence, developing an understanding of customer-facing digital platforms and content presentation.
• Manage project timelines, budgets, and stakeholder expectations while ensuring a high-quality client experience.
• Collaborate with contractors, suppliers, and clients to keep projects progressing efficiently and on schedule.

Sales & Account Manager at Bert & May (2024-01 – 2025-09)

• Managed a large pipeline of 300+ active B2B clients across UK and US markets within a fast-paced creative and interiors environment.
• Coordinated multiple ongoing client projects simultaneously, balancing timelines, presentations, specifications, and stakeholder communication.
• Generated daily business leads through outreach, relationship management, and proactive communication, achieving a 70% lead conversion rate.
• Consistently exceeded monthly targets through strong organisation, attention to detail, and client relationship management.
• Worked collaboratively with internal teams, designers, and external partners to deliver seamless client experiences and project outcomes.
• Organised showroom presentations, trade events, and client meetings, ensuring projects maintained momentum from initial brief through to completion.

Project Manager at Open-door Interiors (2021-09 – 2023-09)

• Supported the delivery of residential interior projects through procurement coordination and supplier management across 500+ accounts.
• Managed ordering schedules, supplier communications, project documentation, and delivery timelines.
• Worked collaboratively with designers, suppliers, and contractors to ensure smooth project execution.
• Developed strong attention to detail and organisational skills while balancing multiple live projects.

Project Manager at MM Furnishings (2018-09 – 2021-09)

• Delivered residential interior design projects from concept to completion.
• Produced schedules, documentation, and coordinated suppliers globally.
• Worked alongside developers and agents including CBRE, Knight Frank, and Savills.

A Levels – Malvern College (2016 – 2018)