Miray Sidhom

I am a versatile individual with a broad range of employment experience in cultural centres, administrative roles and customer services. I am a fast learner and enjoy taking on challenging tasks in new environments. I would describe myself as a friendly, creative person who can communicate confidently with a diverse range of people face-to-face, in writing or over the phone.

I am flexible and can organise myself to complete the workload efficiently and effectively. I am determined and inquisitive, constantly striving to expand my knowledge and abilities.

POPHAM HAIRDRESSING | Temporary Receptionist | November-December 2021 and May-June 2022

• Managing client bookings using Phorest, ensuring the diary allows for maximum efficiency.
• Responding to client queries in person, over the phone and through emails.
• Welcoming clients to the salon, ensuring the reception area is well stocked and presented.
• Supporting the stylists as needed.
• Acting as a first point of contact between the business, stylists and clients

• Receptionist cover for Deloitte in their Manchester, Liverpool and Leeds branches. 
• Welcoming clients, directing them to their meetings, ensuring the meeting rooms were tidy and well-stocked. 
• Booking and managing meetings on the online system, allocating parking and ordering refreshments as necessary. 
• Operating the switchboard, setting up conference calls and providing a first point of contact for the business.

• THE LOWRY | Box-office Sales Agent | May 2016 – December 2017
• Representing multiple ATG and Quay Tickets theatres over the phone
• Providing information on shows, facilities, seating plans and ticket prices
• Organising group reservations, processing exchanges, and assisting customers with access requirements.
• Using multiple ticketing systems interchangeably and to a high standard, including Spektrix, Audience View, Enta and Patron Base.

• 2020-2021: Royal Central School of Speech and Drama, Advanced Theatre Practice (MA): Distinction
• 2012-2015: Manchester Metropolitan University, Contemporary Theatre and Performance (BA): First-Class Honours.
• 2008-2010: Harrogate Grammar School, A Level: Philosophy and Ethics (B), Sociology (B), Theatre Studies (B) English Language and Literature AS (B).