Mohammad Iqbal

Former Royal Mail postman and aspiring writer with a problem solving mindset and experienced working in high demand environments. Strong research, information gathering, problem-solving and written communication skills with an ability to simplify complex topics. Interests include storytelling, religion, domestic policies, culture, geopolitics, conflict resolution and gaining insight on differing viewpoints.

Postman at Royal Mail (2022-09 – 2025-11)

• Delivered mail and packages to residential and commercial addresses, following precise postal routes.
• Conducted door-to-door deliveries, maintaining a friendly and professional demeanour.
• Delivered parcels in varying weather conditions to meet daily and weekly delivery targets.
• Maintained excellent customer satisfaction by delivering mail on time and providing service with a smile.
• Delivered mail to homes and businesses in cities, towns and rural areas utilising office-provided vehicles.
• Operated postal vehicles safely, adhering to traffic laws and postal regulations.
• Maintained customer satisfaction by staying polite, friendly and helpful throughout deliveries.
• Scanned letters and parcels with handheld devices to automatically update system with locations and movements.
• Sorted mail and packages into correct order within tight deadlines.
• Obtained customer signatures and scanned items using handheld scanners.
• Handled undeliverable mail, following protocol for returns to senders or redirection.
• Loaded and secured up to 30kg of mail into vehicles before transport.

IT & DIGITAL MARKETING ASSOCIATE at Global Highway Ltd (2021-11 – 2022-05)

Working closely with overseas staff in the US and India has developed exceptional interpersonal skills, ensuring seamless collaboration on tasks to achieve company goals.

• Built, implemented and updated effective SEO strategies.
• Completed keyword research to target clients based on keyword targeting.
• Researched and analysed competitor website and advertising links to gain insight into new strategies.
• Generated backlinks and keywords for client's websites to optimise SEO. This required continuous analysis of large amounts of data to ensure the most valuable information was utilised.
• Website Configuration and updates on wordpress theme.
• Developed excellent proficiency with Keyword research tools and Microsoft Excel.
• Assisting team with creation of project proposals for clients.
• Preparation of training materials and documentation.

Tuition Marker at The Education Centre Ltd (2018-06 – 2020-02)

• Marking Maths and English KS1, KS2 and 11+ homework and worksheets.
• Supporting the manager with day-to-day work.
• Complying with health and safety procedures.
• Troubleshooting computers.

Level 3 Business Extended Diploma in Business – BUCKINGHAMSHIRE COLLEGE GROUP (2021 – 2021)

Level 2 Diploma in Electrical Installations – BUCKINGHAMSHIRE COLLEGE GROUP (2019 – 2019)

GCSE in Mathematics, English Language, English Literature, ICT, Statistics, Science, Religious Studies – CRESSEX COMMUNITY SCHOOL (2018 – 2018)