Mohammed Hannan
Motability Customer Service Specialist at RAC
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About
I’m a motivated and adaptable professional with over 4 years of experience in customer service and high-pressure support environments, including breakdown support for Motability customers at RAC. I’m now actively working towards a career in tech and currently training in IT Support (CompTIA A+) while exploring QA (Quality Assurance) as a second interest. I’m looking for an entry-level role where I can apply my problem-solving skills, learn hands-on, and grow within the tech industry.
Experience
Over 4 years of experience in high-pressure customer service roles, including emergency support for Motability customers at RAC. Proven ability to manage urgent situations, resolve issues quickly, and maintain clear, empathetic communication under pressure. Experienced in coordinating with external teams, using internal systems, and handling sensitive customer cases.
