Mohammed Hussnain

Growing up in a family which comes from a business background, I was introduced to the tourism business at a very young age. I have watched my parents alongside my uncles facilitating people's holidays at our family hotel and I have seen the pleasure it brings to them. I realise now it's my time to do the same.

I am a friendly and enthusiastic worker who is adept at operating in fast-paced environments with demanding objectives for sales, service, and quality. I have always had a talent for handling customer issues in a calm and respectful manner and through my studies and work experience, I have become an analytical problem-solver adept at managing time and responsibilities.

Cabin crew - BA CITYFLYER - London

(2024-12)

• Monitored cabin environment and addressed any issues to maintain a safe and pleasant atmosphere for passengers.
• Handled emergency situations calmly; administered first aid when necessary to ensure passenger wellbeing.
• Collaborated effectively with other crew members to provide seamless service, improving overall flight experience.
• Handled passenger complaints with professionalism, striving to resolve issues promptly and effectively.
• Conducted pre-flight safety briefings to inform passengers about emergency procedures and equipment.

Cabin Crew - Ryan Air - Stansted

(2022-07 - 2024-11)

• I have completed over 550 hours of international commercial flights.
• I am confident in all of the junior positions on board, regularly flying as a number 2 on Boeing 737-800 and 8200 models.
• I hold a valid cabin crew attestation until 2028.
• I have more than a year of face-to-face customer service experience; I am extremely confident and comfortable when working with members of the public.

Shift leader - Cafe Nero - Stansted

(2022-07 - 2024-05)

• As a Shift Leader, I hold supervisory role and have been responsible for running 10 hour long shifts, training new staff, acting as a mentor for both the new and existing staff.
• I am comfortable both leading and supporting fellow members of staff and I hold a strong team mentality.

A-Levels - Newham Sixth Form college (2019-09)

GCSEs - Brampton Manor Academy (2019-06) London, Newham