Lead Business Analyst
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Highly skilled Consultant & Business Analyst with over 15 years’ experience across Big4 firms to systems integrators, including public and private sectors. Delivered many complex solutions and products for a wide variety of clients. Passionate about solving challenging problems and delivering innovative solutions.
CAPGEMINI - Senior Business Analyst (07/2022 - Present)
People manager, lead analyst & comms manager for the BA Community of Practice.
Senior Business Analyst leading the Capgemini team at AutoRek. Working directly with clients, from discovery to elaboration to define financial reconciliation requirements, data feeds, transformations, rules and outputs.
Established a Service & Support Model to align with DWP Digital & Analytics technical governance reviews and approval barriers and pass SQR for Go-Live. Planned milestones, conducted workshops with stakeholders from across the organisation and delivery team including architects and developers to ensure adherence to DWP standards and protocols.
Achieved on-target delivery of all stories (6000~ per annum) and client requirements through detailed validation and technical feasibility analysis. Slashed translation timelines by 20% and reduced test failures by 15% through improved processes, standardised templates and improved collaboration.
Delivered technical solutions and led business analysis adding value, efficiencies, and results for clients. Developed the analytics methodology (Consensus) from pre-project to operation including processes/templates to support project delivery. Contributed towards sales activities and RFPs, promotion of our product/service.
Devised a BI strategy advising on business needs, technology and data architecture, data governance, analytics capabilities, and team structure. Introduced data governance, ownership, and controls/processes. Achieved on-time delivery of a self-service reporting and visualisation solution to deliver Customer and Finance insights using Power BI + Azure data platform.
Delivered a single version of the truth through definition of user stories, BI requirements and KPIs, and delivery of dashboards for Customer and Finance.
Won a long-term engagement through envisioning of an analytics solution: Authored an analytics solution roadmap to introduce Power BI and Synapse as part of inception and discovery. Outlined requirements including epics, features, user stories, NFR’s, acceptance criteria and use cases.
Full requirements analysis including use cases, user stories and non-functional requirements with fully mapped patient processes, data sources and data model to improve patient experiences.
Helped our client discover, manage, and govern data and reporting assets. Achieved an on-time design/delivery of an end-to-end solution, sourcing data from O365 to Power BI to provide insight on usage and resources. Reduced capacity wastage by 25% (unused dashboards, reports, workspace). Technologies: Azure Functions, ADLS, Key Vault and Power BI.
Promoted from Associate (2010 – 2011). Delivered numerous projects for clients including end-to-end solutions for high-profile clients. Contributed towards bid development, PoC’s and training.
On-time and on-budget delivery of an end-to-end solution (£2.6m programme) to enable the tracking and deployment of 11,500 security/safety personnel: Requirements, design, and delivery of a solution to support provision of accurate data pertaining to personnel during the Games. Valuable insights (dashboard, reports) to track personnel successfully delivered through an ETL process (SQL Server 2012, SSIS) to collate, process and store data from all safety/security suppliers (£17m).
Conducted deep analysis of inventory data and produced a detailed diagnostic of data integrity issues across inventory systems. To provide flexible reporting and analysis, I developed an ETL process (SQL Server 2008, SSIS) using snapshot & transactional fact tables.
Requirements gathering, solution design and development (Access 2003) to integrate insurance product data and perform complex calculations.
Microsoft Catalyst Partner Training (12/2021)
DA-100 Analyzing Data with Microsoft Power BI (04/2021)
AI-900 AI Fundamentals (01/2021)
DP-900 Data Fundamentals (12/2020)
AZ-900 Azure Fundamentals (01/2020)
BCS Certificate in Systems Modelling Techniques (01/2017)
BCS Certificate in Requirements Engineering (09/2015)
BCS Certificate in Business Analysis (08/2015)
CIMA Certificate in Business Accounting (10/2014)
CITY UNIVERSITY: BSc (Hons) Computer Science (2ii) (07/2005)
