Pharmacy Manager - Day Lewis pharmacy
(2019-08)
- Managed day-to-day operations of a busy pharmacy location across two Day Lewis pharmacies
- Supervised staff, including pharmacists and pharmacy technicians
- Implemented inventory management strategies to manage stock levels and reduce waste
- Produce a streamline working environment to maximise efficiency and minimise errors where possible
- Provided exceptional customer service and resolved customer inquiries and issues
- Conducted staff training programs to enhance product knowledge and service excellence
- Ensured adherence to medication dispensing guidelines and safety protocols
Regional Support Manager - Day Lewis pharmacy
(2023-01)
Oversee operations across multiple pharmacy locations within the region (5 pharmacies)
- Help in the development and implementation of operational strategies to drive efficiency and profitability
- Help Manage a team of pharmacy managers and staff to ensure high-quality service delivery
- Monitor key performance indicators and implemented corrective actions when necessary
- Ensure compliance with regulatory requirements and company policies
- Conduct regular site visits to assess operations and provide support to five pharmacies
- Collaborate with cross-functional teams to drive business growth and achieve targets
- Ensure PNLs are monitored on a regular basis
Manager/Director - Aladdin's
(2006-06)
- Maintain excellent consumer relations in a pressurized and busy environment
- Organise large parties on a budget and restricted time
- Supervise staff and operated tills and computer systems
- Organise charity events raising £15,000 for cancer research and schools within the community
- Resolve customer issues calmly and efficiently
Care Home Assistant + Dispenser - Tower Hill Medical
(2015-03 - 2016-09)
- Managed medication planning and dispensing
- Trained new team members and supervised medication deliveries
- Conducted medicine reviews and participated in smoking cessation clinics
Pre-reg Pharmacist Placement - Noor Pharmacy
(2013-07 - 2015-09)
- Completed intensive training and gained practical pharmacy experience
- Conducted audits at care homes and provided support at clinics
Dispenser - Well Pharmacy (Stratford-upon-Avon) - Stratford-upon-Avon
(2014-11 - 2015-04)
- Managed front store pharmacy operations
- Dispensed medications and provided professional advice to patients
- Implemented SOPs to enhance productivity and reduce errors
