Abeera Umer

Motivated and hardworking individual with experience in customer service and retail environments, including takeaway and superstore operations. Skilled in handling customers, managing transactions, and working efficiently in fast-paced settings. Seeking an opportunity to contribute to a dynamic team, deliver excellent service, and grow professionally in an international work environment.

Customer service - Yaadgar reading

(2025-09-07 - 2026-03-02)

• Provided friendly and efficient customer service in a fast-paced takeaway environment
• Handled customer orders accurately, both in-person and over the phone
• Managed cash and card payments, ensuring correct transactions and balance
• Maintained cleanliness and hygiene standards in line with food safety regulations
• Resolved customer queries and complaints in a polite and professional manner

Sales assistant - Umart

(2020-08-06 - 2024-01-12)

• Assisted customers in finding products and provided helpful recommendations
• Operated the cash register, handling cash and card payments accurately
• Restocked shelves and ensured products were neatly displayed and organized
• Monitored stock levels and reported low inventory to management
• Maintained store cleanliness and followed health and safety standards
• Supported daily store operations, including opening and closing duties

BS - economics - Gujrat university (2016)

Intermediate - Women college (2012)

Matric - Govt high school jhelum (2010)