Molly Cheek

Strong interpersonal and communication skills, excellent attention to detail and committed to ensuring duties are completed safely and on schedule. I am flexible, well organized, and highly motivated, going above and beyond to deliver high levels of service. Enjoys fast-paced environments, ability to manage and adapt to an ever-changing environment with a customer first mindset.

I have a vast experience in office administration, childcare and retail all of which have given me a multitude of skills which are transferable both in a team environment or independently

Eye lash technician - Self-employed

(2023-01 - 2025-12)

Raise children - Career break

(2020-01 - 2025-12)

Call Centre Operative - Purple Bricks

(2018-01 - 2020-12)

• Achieving and surpassing sales targets on a daily/weekly/monthly basis leading to me being one of the top contributors in the team.
• Managing inbound and outbound calls using multiple bespoke systems along with MS Office packages
• Forging relationships with both internal and external customers giving clear and effective communication through the process
• Inputting of large amount of data ensuring attention to detail was taken whilst being mindful of business and customer personal information

Room leader inc site key holder - Bright Horizons Childcare

(2017-01 - 2018-12)

• Introduction to the centre for current and potential new customers on a daily basis, making them feel welcomed and valued.
• Administration of fee's, updating records and highlighting to my line manager of any issues or potential issues I could Forsee.
• Maintained a professional working relationship with my team through daily meetings, looking at the overall goals and ensuring together as a team we are all working together towards them.
• Updating vital personal information such as allergies and individual needs.
• Deputising for the centre manager as and when required

Team leader - Lawnswood Childcare

(2013-01 - 2017-12)

• Preparing food considering each child's specific dietary needs avoiding any cross contamination
• Keeping children's records up to date such as emergency contact numbers, development plans etc
• Interaction with the children helping them develop and learn day to day skills
• Updating notice boards will up to date information and ensuring we were legally compliant
• Deputising for the supervisor as and when required

NVQ Level 2 - Health and social

NVQ Level 3 - Childcare

BTEC Distinction - IT, Childcare

NVQ Level 3 - Photography