Molly McBrown

Results-oriented Account Director with over 8 years of experience delivering high-value AI, SaaS, and Marketing projects. Proven track record in fostering collaboration across cross-functional teams and securing strategic client partnerships. Highly adept in stakeholder management, budget control, and data-driven insight to drive business growth.

Known for high-energy professionalism and delivery-focused execution, with a clear ambition to progress my career within client management in a growth-focused organisation.

Account Director at eyekandy (2025-05 – Present)

• Act as the primary partner for all of eyekandy's entire client portfolio, strengthening the relationship while managing complete SaaS project delivery and roadmap ownership across high-value budgets.
• Cultivate and strengthen retail partner relationships, identify and pitch upsell opportunities for existing retailers in our Network and spearhead targeted outreach campaigns to drive brand engagement and business growth.
• Prepare and delivere comprehensive QBRs on high-priority accounts, providing actionable insights, performance metrics and strategic recommendations to strengthen client relationships.
• Own client-facing pricing and ROI analysis. Lead MSA, SOW and CR development.
• Forecase project budgets and reported on profitability, risk, and potential growth areas.
• Chair daily Scrums and sprint planning, expediting timelines and enabling team alignment.
• Broker alignment between internal tech and non-tech teams; collaborate across UX, creative, and dev teams to ensure quality outputs.
• Manage third‑party vendor contracts, improving delivery efficiency and reducing delays.
• Own software integration and syndication processes from internal and external standpoints.

Senior Project Manager at eyekandy (2023-09 – 2025-04)

• Acted as the primary partner for eyekandy's largest client, Intel.
• Offered both account and project management services to assigned clients.
• Assisted in retailer management by facilitating pitching calls to ensure Network retention.
• Delivered high‑value, fast-turnaround SaaS projects on time and within budget using Agile methods.
• Directed internal teams and led daily standups, improving resource utilisation.
• Supported product growth initiatives through collaborative planning and execution.
• Managed new hires and oversaw their onboarding and performance improvements.

Senior Project Manager at Jellyfish Group (2019-10 – 2023-08)

• Managed large-scale digital marketing projects; led global freelance teams to deliver key campaigns.
• Facilitated and lead client calls, collating stakeholder requirements and setting expectations.
• Oversaw contract & pricing development, achieving revenue targets while maintaining profitability.
• Managed new PMs and oversaw their onboarding and performance improvements.
• Appointed as Subject Matter Expert for SEO and Keyword Optimisation processes.

Reception Administrator at Liverpool Guild of Students (2018-09 – 2019-06)

• Handled office administration and customer service in a high‑traffic student environment.

Project Manager at Kern AG, Sprachendienste (2017-09 – 2018-08)

• Delivered full-cycle translation and interpretation services to private clients (German speaking role).
• Negotiated rates with clients and freelancers, managed delivery schedules and quality control.
• Compiled and analysed cash and credit reports.
• Proofread and translated official documents from German into English.

BA (Hons) in English and German – University of Liverpool (2015-09 – 2019-06)

– Archbishop Tenison's C of E High School and Sixth Form (2008-09 – 2015-06)