Molly Thompson

I am a First Class Buisness Managment with Marketing Graduate from the University of the West of England. I have a strong work ethic, a professional attitude, and strong communication skills. I thrive in both group settings, as well as working independently, and have experience working in fast-paced customer-facing environments. I am reliable and adaptable, approaching every task with a positive mindset.

Waitress and Barista at Powderham Farm Shop and Bistro (2021-05 – Present)

• Delivered high-quality customer service in a fast-paced and busy environment.
• Supervised front of house shifts, delegating roles, overseeing staff and ensuring smooth running of the business.
• Handling cash, card and voucher payments. Responsible for cashing up at the end of shifts, ensuring financial accuracy.
• Organising and assisting with event set-ups and hosting.
• Assisting management with content creation and social media ideas, in particular for occasions/seasonal holidays.
• Preparing high-quality coffees and other drinks to exact customer requests and preferences.
• Took accurate food and drink orders, ensuring customer dietary needs and preferences were communicated.
• Maintained excellent hygiene standards across all front of house and barista stations.
• Rotated stock ensuring minimal waste.

Agency Worker (Temporary) at The Waiting Game (2020-07 – 2021-03)

• Working shifts such as bar work, barista work, food preparation, and other hospitality.
• Quick adaptation to and learning of new teams, processes, and environments.
• Stepping into different roles at short notice, demonstarting reliability and flexibility.

Customer Assistant at Gay's Creamery (2020-07 – 2021-03)

• Delivered high-quality and friendly customer service.
• Creating and updating shop displays based on seasonal promotions and trends.
• Handling cash, card and till transactions.
• Restocking shelves and fridges to ensure product availability.

BA(Hons) in Business Management with Marketing – University of the West of England (2023-09 – 2026-06)

A-Levels – Exeter College (2021-09 – 2023-06)

GCSEs – Dawlish College (2016-09 – 2021-05)