Mouad Idgharnane

Dedicated and results-oriented professional with a strong background in customer service and digital marketing. Proven ability to build rapport, exceed customer expectations, and drive sales. Seeking a challenging role in customer service or sales to leverage interpersonal skills and problem-solving abilities.

Digital Marketing Intern | Bayswater Management LTD, London | May 2023 - November 2023

• Conducted market research and analysed customer trends.
• Assisted in developing and executing digital marketing campaigns.
• Collaborated with the marketing team to create engaging content.
• Utilised Google Analytics and Hootsuite for campaign performance tracking

Cashier | Wasabi Sushi and Bent, London | November 2021 - January 2023

• Provided exceptional customer service to a diverse clientele.
• Efficiently processed transactions and managed cash registers.
• Contributed to a positive team environment and exceeded sales targets.
• Implemented inventory tracking system, resulting in a 20% reduction in out-of-stocks

Master of Science (MSc) in Digital Marketing | Northumbria University, United Kingdom

• Master's degree in Marketing and Sales Actions | National School of Business and Management, Casablanca, Morocco
• High School Diploma in Accounting Management | Charif Al Idrissi High School, Casablanca, Morocco