Mr. Azad Islam

Experienced and entrepreneurial hospitality professional with over 20 years of experience in customer service, sales, and business operations. Proven ability to manage teams, build customer relationships, and run successful business ventures. Skilled in hospitality management, stock control, and digital marketing.

Sales & Customer Service - Jaipur Restaurant - London

(2022-01)

• Delivered high-quality hospitality service in a busy London restaurant
• Handled bookings, walk-ins, and VIP customers
• Provided excellent front-of-house customer service

Sales & Customer Service - Monsoon Restaurant - London

(2001-01)

Over 20 years of continuous service in hospitality and restaurant management

• Supported front-of-house operations, customer relations, and inventory control
• Played a key role in business development and customer loyalty

Customer Service Assistant - Sainsbury's (Kentish Town) - London

(2003-01 - 2004-12)

• Managed customer queries and complaints professionally
• Promoted credit card applications and managed loyalty accounts
• Assisted in stock management and floor display setups

Sales Assistant - Petticoat Lane Market - London

(1997-01 - 1999-12)

• Assisted with sales and customer support in a fast-paced market setting
• Handled cash transactions and managed stock

BTEC Diploma - Cisco Systems - Hackney College (2006-01 - 2007-12)

Life Skills & Information Technology - Urban Foundation (2004-01 - 2006-12)

GCSEs - Bethnal Green Technology College (1997-01 - 2002-12)