Mr Shoukat Ali

A dedicated and reliable retail professional with over 20 years of experience in sales, customer service, and store operations. Skilled in team supervision, cash handling, stock control, and delivering excellent customer care. Recognised for maintaining a high standard of organisation, efficiency, and attention to detail in fast-paced environments. Flexible, hardworking, and committed to supporting business success.

Supervisor - Bodycare - Oldham Spindles Shopping Centre

(2017-11 - 2025-09)

Responsible for day-to-day store operations, ensuring high standards of customer service and presentation.

• Supervise, motivate, and support staff to meet sales targets and maintain efficient workflows.
• Handle cashing up, till reconciliation, and end-of-day reports.
• Manage stock control, deliveries, and product displays to optimise sales.
• Respond to customer queries and resolve issues professionally and promptly.

Mail Sorter - Angard Staffing (Royal Mail) - Manchester

(2016-11 - 2017-11)

• Sorted and processed letters and parcels manually and using machinery.
• Handled loading/unloading of mail bags and maintained workflow efficiency.
• Ensured accuracy, organisation, and attention to detail within tight deadlines.

Sales Assistant / Supervisor - Bodycare - Manchester Arndale

(2001-04 - 2016-09)

• Delivered excellent customer service on the shop floor, assisting with product enquiries and sales.
• Handled stock replenishment, merchandising, and store presentation.
• Promoted to supervisory role with responsibility for cashing up, staff coordination, and maintaining store standards.

Sales Assistant - Lewis's Department Store - Manchester

(2001-01 - 2001-03)

• Assisted customers on the shop floor and managed product displays.
• Operated tills, processed payments, and maintained excellent customer relations.
• Worked until the store's closure in Manchester.

Sales Assistant - Best Way Cash & Carry - Newton Heath

(1997-10 - 1999-12)

• Supported customers with enquiries and stock location.
• Maintained stock rotation and replenishment in line with company procedures.
• Collected trolleys and ensured tidiness and safety throughout the store.

GCSE - English - Wycombe West School & Collegiate Centre (1991 - 1996)