Mrs. Binal Ganesh

A confident and self-driven individual with experience in Imports Customs Clearance & Imports Capable of working independently or as part of a team. Dedicated to achieving results, I approach tasks with commitment and focus. My strong interpersonal skills contribute to delivering both high-quality and high-volume work. I am self-disciplined, ambitious, and excel at meeting goals within deadlines.

Customs Clearance & Imports Officer - Global Forwarding Ltd

(2011-08)

Responsible for managing the shipping process. My main task is to provide efficient delivery logistics through data management. Duties include completing import documentation, compiling carrier & route assignments, compute international fees for each shipment, & keep track of shipments.

Experienced in Import Sea Freight Operations & Customs Clearance legislation, dealing with HMRC, Customs Examination Team, Trading Standard Team, DEFRA and Port Health on a regular basis. Frequently using a range of in-house clearance systems including CHIEF, CNS, Destin8 & DataFreight. Knowledge of IPR, OPR, Homeuse, Carnet, CFSP.

Other duties include processing import documents & other forms on behalf of clients according to customs regulations, laws & procedures. Quoting duty & tax rates on commodities for clients. Also tracking shipments & communicating with clients regarding their delivery progress.

My role is to coordinate shipping with customs agents for clearance on overseas deliveries. Further tasks include quotes from prospective shippers & handle claims.

• Achievements included gaining specialist knowledge of customs clearance legislation;
• I have been able to work successfully in a cross cultural environment;
• I have met my contractual SLA by clearing urgent entries on a weekly basis.
• Received commendations from clients for working above & beyond to clear urgent entries

Import Administrator - Monsoon Head Office - London

(2005-08 - 2011-07)

Responsible for maintaining accurate delivery schedules to guarantee information is available to other departments. Liaise with freight forwarders & monitor all shipping reports, ensuring correct documentation is in place for all UK Customs Clearance & Delivery. Regularly monitor Work in Progress Reports to highlight any stock that has not been booked in within deadlines & resolve any issues.

Also work closely with Buying & Merchandising to ensure all relevant parties are informed on order status.

• Achievements include building good working relationships with the team to ensure delivery deadlines are met;
• Adapted quickly to working in a pressurised environment by managing a no. of tasks to assist the team. This included training new members & supporting where necessary.

U.S Visa Application Officer - U.S Visa Application Centre - Mumbai, India

(2003-02 - 2005-08)

Responsible for checking individual visa applications, ensuring supporting documents & passports according to the applicants’ respective visa class & validity, are in order. Role also involved examining & processing the applications with the valid documents provided & advising of any additional requirements. Then scheduling an interview date for the applicant & advising by post.

Additional duties involved handling the inquiry counter by liaising with applicants both face-to-face & over the phone, answering any queries they may have over the application & interview process.

• Achievements included being able to learn the role very quickly & absorb information, so I was able assist the team to handle applications;
• Commended for assisting applicants in a professional & courteous manner. By explaining the application process, I was able to resolve their queries;
• Praised for being able to scrutinize individual applications, which enabled me to identify fraudulent applicants.

English Language & Adult Literacy Course - Stanmore College, London (2005-06 - 2005-07)

Batchelor of Commerce Degree (B.Com) - Accounts - University of Mumbai (2000 - 2003)

Higher Secondary Education Exams with the Maharashtra State Board - English, Gujarati, Economics, Book-Keeping & Accountancy, Organisation of Commerce & Secretarial Practice - K.C College, Mumbai (1998 - 2000)

Secondary Education Exams (S.S.C which are equivalent to G.C.S.E Standard) - Maths, English, Science & Social Sciences - P.D.K.V. School, Mumbai (1988 - 1998)