Muhammad Ahmad
Management and security professional with 4+ years of experience in sales, customer service, and entrepreneurship
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About
Enthusiastic management and security professional with 4+ years of experience in sales, customer service, and entrepreneurship. Currently pursuing an MSc in Project Management at the University of the West of Scotland. Holder of an SIA Door Supervisor licence (LASER Level 2), Emergency First Aid at Work (Level 3), and LanguageCert B2 English certification (High Pass).
Naturally talented in leadership, team coordination, and delivering results in fast-paced environments. Eligible to work in the UK.
Experience
Receptionist (Part-time) - Consulate General of Japan - Edinburgh, Scotland, United Kingdom
(2026-06)
- Welcome visitors and provide a professional first point of contact for the Consulate.
- Respond to telephone, email, and in-person enquiries in a courteous and professional manner.
- Schedule appointments, coordinate visitors, and support daily front-desk operations.
- Maintain confidential records and assist with administrative tasks and documentation.
- Work collaboratively with consular staff to ensure efficient office operations and excellent customer service.
Sales Associate - The Highlander Edinburgh / Alaba Wholesales, UK - Edinburgh, UK
(2025-08 - 2026-04)
- Plays a key role in team operations, consistently delivering exceptional results.
- Maintains high standards of store presentation and cleanliness at all times.
- Prioritises customer satisfaction and provides outstanding customer service.
- Demonstrates exceptional organisational and team management abilities.
Business Owner - Gul Son's Clothes and Perfumes - Swabi, Pakistan
(2021-04 - 2025-05)
- Founded and managed a retail clothing and perfumes business from inception to successful operation.
- Developed and implemented creative strategies to attract new customers and grow revenue.
- Led and motivated a sales team to consistently meet and exceed business targets.
- Built strong customer relationships to establish the business as a preferred local destination.
Volunteer / Social Worker - Career Building Society, University of Swabi - Swabi, Pakistan
(2018-10 - 2022-08)
- Volunteered in community welfare initiatives, providing support during flood relief operations and other natural disasters.
- Assisted in organizing and distributing food, clothing, medicines, and emergency supplies to affected families.
- Participated in COVID-19 awareness campaigns, promoting public health guidelines and preventive measures within local communities.
- Collaborated with volunteers, university staff, and local organizations to coordinate humanitarian and community service activities.
- Demonstrated leadership, teamwork, communication, and problem-solving skills while serving diverse communities during emergencies.
Education
MSc - Project Management - University of the West of Scotland (2025-05)
BA (Hons) - Political Science - University of Swabi (2018 - 2022)
