Muhammad Imran
Customer Service & Laundry Assistant
About
An MSc graduate with proven experience across personal caregiving, commercial bakery production, and fast-food kitchen operations. Skilled at delivering hands-on care as a Personal Carer, managing large-scale baking cycles, and maintaining speed and accuracy during peak hours. Competent in enforcing strict food safety (HACCP) protocols and UK workplace safety regulations.
Proven ability to handle high-volume workflows, manage stock control, and work efficiently within diverse teams. Fully flexible for all shift patterns and available for an immediate start.
Experience
Customer Service & Laundry Assistant - BlueBell Dry Cleaners - UK
(2026-04)
- Manage front-of-house customer transactions, enquiries, and POS cash operations.
- Operate commercial laundry machinery, ensuring high hygiene and fabric care standards.
- Key Achievement: Enhanced shop operational workflow, ensuring 100% accuracy in fabric processing and zero order mix-ups.
Kitchen Team Member - KFC Amersham - UK
(2025-10 - 2026-05)
- Handled high-volume food production and station maintenance under tight, fast-paced schedules.
- Ensured constant cross-contamination prevention and verified daily stock inventory levels.
- Key Achievement: Maintained 100% station efficiency during peak hours, handling over 70+ customer orders daily while strictly adhering to food hygiene standards.
Personal Carer (Family Support) - Private Residence
(2022-06 - 2025-05)
- Assisted with daily living tasks, including preparing meals, managing medication schedules, and personal care.
- Maintained a clean, safe, and hygienic living environment to ensure total comfort and well-being.
- Managed nutritious meal planning, strict medication scheduling, and personal hygiene maintenance.
- Key Achievement: Successfully managed daily routines and mobility exercises that improved the individual's comfort levels and overall daily well-being by 100%.
Operations Manager - Naxun Solar Energy (SME) - Pakistan
(2019-02 - 2021-01)
- Operations Oversight: Orchestrated daily business operations for solar installation projects, ensuring 100% alignment with corporate strategic objectives and deadlines.
- Resource Coordination: Directed cross-functional teams to ensure seamless project delivery, managing logistics and technical requirements effectively.
- Reporting: Facilitated stakeholder communication by providing regular progress reports and implementing data-driven improvements to internal processes.
- Efficiency Improvement: Optimised operational workflows that boosted team efficiency by 20%, resulting in the successful completion of 15+ additional solar projects within the same fiscal year.
Housekeeper & Commercial Cleaner - Hospitality Sector - Pakistan
(2016-03 - 2018-12)
- Managed the deep cleaning, dusting, and sanitization of high-traffic customer rooms to hotel standards.
- Safely handled chemical solutions strictly according to international health and safety guidelines (COSHH) and infection control rules.
- Key Achievement: Achieved a 98% room inspection score across high-volume weekend turnovers, ensuring zero guest complaints.
Education
MSc - Business Management - University of Hull (2026)