Private Hire taxi driver - Self-Employed
(2020-03)
Working as a private hire taxi driver involves providing pre-booked transportation services to clients. Unlike traditional taxi services, private hire drivers must be booked in advance through a licensed operator or app. This role offers flexibility and the opportunity to interact with a variety of passengers.
- Accept and manage ride bookings through apps or dispatch systems.
- Confirm details with clients regarding pick-up times and locations.
- Safely transport passengers to their specified destinations.
- Assist passengers with loading and unloading luggage if needed.
- Provide friendly and professional service to ensure passenger satisfaction.
- Address any questions or concerns passengers may have during the ride.
- Keep the vehicle clean, both inside and out.
- Perform regular maintenance checks to ensure the vehicle is safe and operational.
- Adhere to local regulations regarding private hire licensing and vehicle standards.
- Maintain all necessary documentation (insurance, license, vehicle registration).
Business owner / Director - Self-Employed
(2018-04 - 2024-05)
- Successfully managed all aspects of business operations, including financial management, staffing, and inventory control.
- Developed and implemented marketing strategies that increased customer engagement and sales.
- Oversaw the hiring, training, and performance management of employees, fostering a positive work environment.
- Ensured compliance with health and safety regulations, maintaining high standards of food quality and customer service.
- Analyzed sales data to identify trends and make strategic decisions to enhance profitability.
Security Mobile Supervisor & Scheduler - OCS
(2016-04 - 2018-04)
The Security Mobile Supervisor oversees mobile security operations, ensuring the safety and security of personnel and property across various locations. This role includes supervising mobile security teams, conducting patrols, and responding to incidents. As Security mobile supervisor I was helping hand of a Scheduler, responsible for creating and managing schedules for security personnel, ensuring adequate coverage for all shifts and locations while accommodating staff availability.
- Supervise mobile security teams, ensuring compliance with safety protocols and effective response to incidents.
- Develop and manage scheduling for security personnel, optimizing resource allocation for various shifts and assignments.
- Conduct regular site assessments and audits to identify vulnerabilities and implement security measures.
- Train and mentor staff on security procedures, emergency protocols, and customer service standards.
- Liaise with clients and law enforcement to coordinate security efforts and enhance overall safety strategies.
- Lead and mentor mobile security personnel.
- Conduct regular patrols to deter and detect security breaches.
- Respond to alarms and emergencies, taking appropriate action.
- Maintain detailed logs of incidents and activities.
- Communicate with management and law enforcement as needed.
- Ensure compliance with security policies and procedures.
- Assist in training and onboarding new security staff.
- Develop and maintain weekly/monthly staff schedules.
- Collect availability and shift preferences from security staff.
- Ensure compliance with labor laws and organizational policies.
- Resolve scheduling conflicts and adjust shifts as necessary.
- Maintain accurate records for payroll and compliance purposes.
- Generate reports on scheduling metrics for management review.
Relief Security Officer - SGS - DLG Bristol, DLG Gloucester, NBS Swindon, NBS Wakefield House, Red Dragon Centre Cardiff, Road Chef Newport, Barclays, 0
(2015-12 - 2016-04)
Working as a relief officer for SGS. Worked at several different corporate and retail sites.
- Be available as and when called upon to cover shifts, occasionally at short notice.
- Report for duty in time to complete a full duty handover and receive briefing on any site issues requiring attention during shift.
- Fully comply with all signing in and out procedures.
- Carry out regular internal and external patrols and familiarize oneself with the full layout of the site and the perimeter environment.
- Manage within the scope of duty assignment, all access to the site, ensuring access control procedures are fully adhered to, as detailed within the Assignment Instructions and Site Guidance Procedures.
- Be fully conversant with radio procedures and protocol.
- Ensure all incidents occurring during shift are recorded within the DOB, and ensure all relevant logs are completed in line with the Assignment Instructions.
- Experience of working as a CCTV operator.
Shop Floor Assistant - Mr Chippy, Porth - Porth
(2013-10 - 2015-12)
- Food Preparation and serving customers, taking delivery orders via the telephone and just eat.
- Attending to deliveries, handling stock and sorting, refreshing display, operating the till, carrying out cleaning duties and promoting the business.
Production line Operator - Memory Lane Bakery
(2013-08 - 2013-10)
- Working in a fast paced environment to keep production going.
- Checking products for quality on the production line and removing defective items.
- Reporting machine faults to shift supervisors and maintenance staff.
- Decorating and preparing cake toppings.
- Preparing packaging.
- Placing the cakes on individual boxes.
- Keeping all areas clean.
Waiter - Mirchi Restaurant - Cardiff
(2012-01 - 2013-08)
- Dealing with customers, taking orders and directing to tables.
- Handling payments for bills and ensuring all customers have a pleasant experience whilst at the restaurant.
