Muhammad Umer
MSc Computer Science graduate and 3x Salesforce Certified professional with hands-on experience in both Salesforce CRM development and Healthcare System Integration (HL7)
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About
MSc Computer Science graduate and 3x Salesforce Certified professional with hands-on experience in both Salesforce CRM development and Healthcare System Integration (HL7). Experienced in designing scalable Salesforce automation solutions and supporting real-time clinical system integrations using Cloverleaf middleware. Strong understanding of HL7 v2.x messaging, interface routing, data transformation, and stakeholder-driven solution delivery.
Comfortable working in Agile environments, collaborating with cross-functional teams, and delivering reliable, production-ready technical solutions.
Experience
Salesforce Admin Developer - Inertia Soft Pvt. Ltd. - London
(2024-10)
- Automated sales processes using Flows, Validation Rules, and Approval Processes.
- Designed and customized dashboards and reports, enabling data-driven decisions for sales teams.
- Configured Salesforce objects, fields, page layouts, and record types to support dynamic business requirements.
- Managed user roles, profiles, and permission sets, ensuring secure access for users.
- Supported data migration using Data Loader, cleansing records.
- Collaborated in Agile sprints using JIRA, deploying solutions via GitHub and Change Sets.
- Provided user support and training.
Integration Developer (HL7 / Cloverleaf) - Asra Soft
(2021-02 - 2023-01)
- Supported development of HL7 v2.4/v2.5 interfaces (ADT, ORM, ORU)
- Configured inbound and outbound TCP/IP (MLLP) protocol threads
- Implemented TRXID-based routing in NetConfig
- Built and modified XLT translations for PID, PV1, ORC, OBR, OBX segments
- Created Lookup Tables for code mapping (gender, department, clinician codes)
- Performed message testing using SMAT and Cloverleaf Testing Tool
- Monitored recovery database and process logs for error handling
- Assisted in troubleshooting malformed HL7 messages and transmission issues
- Supported SIT, UAT, and production deployments
Education
MSc - Computer Science - DE MONTFORT UNIVERSITY LEICESTER (2023-01 - 2024-01)
Bachelor of Engineering - Electrical & Computer Engineering - NED UNIVERSITY OF ENGINEERING & TECHNOLOGY (2017-01 - 2020-01)
