Muhammad Zandra

Dedicated, safety-conscious Security Professional with hands-on experience across door supervision, static guarding, and warehouse logistics safety. Skilled in access control, CCTV surveillance, conflict de-escalation, and loss prevention. Proven track record of protecting personnel, managing crowds, and maintaining secure environments while delivering exceptional customer service.

Fluent in multiple languages with strong communication skills, ready to contribute effectively to a dynamic security team.

Supervisor - Uni guard

(2022-08 - 2023-05)

• Maintained continuous vigilance through scheduled foot patrols, CCTV monitoring, and access control checks to safeguard personnel and property.
• Managed entry points and verified visitor credentials to prevent unauthorized access while ensuring a welcoming, professional atmosphere.
• De-escalated high-tension situations calmly and effectively, adhering to safety protocols and minimizing disruption.
• Prepared detailed incident reports and communicated efficiently with site management and team members to maintain seamless daily operations.

Door supervisor - Ks4

(2021-06 - 2022-02)

• Controlled access to venues by checking identification, managing queues, and carrying out routine bag searches to ensure safety compliance.
• Monitored floor activity and crowd behavior to identify, assess, and address potential safety hazards or conflicts early.
• Worked closely with management, venue staff, and local authorities to resolve incidents swiftly and maintain a safe environment for patrons.
• Upheld a high standard of customer service while enforcing venue policies firmly and professionally.

Warehouse operative - UPS

(2025-02)

• Maintained strict adherence to site safety guidelines, health and safety regulations, and secure inventory handling procedures within a fast-paced logistics environment.
• Monitored loading bays, screened high-volume freight, and performed continuous loss-prevention checks to minimize stock damage and security risks.
• Collaborated with floor managers and security personnel to ensure restricted operational areas remained secure from unauthorized access.
• Operated warehouse equipment efficiently while performing routine physical checks, risk assessments, and secure parcel processing.

CEO - Independent retail business owner

(2007 - 2012)

• Founded and managed a successful retail business for 5 years, overseeing daily store operations, inventory management, and customer service delivery.
• Implemented strict loss-prevention and asset-protection measures to minimize stock theft, manage cash handling, and secure store premises.
• Resolved customer disputes and handled high-pressure situations professionally, ensuring positive customer relations while maintaining store safety.
• Managed vendor relationships, stock procurement, and financial records, demonstrating strong self-motivation, reliability, and business acumen