Dedicated relief officer
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I have great customer service skills and experience which I have gained at my current job ASDA and various security officer roles ware I have won a number of awards for delivering excellent customer service. I have great it skills including Microsoft, keyboard typing and a wide range of other software which I have gained a Distinction* in BTEC ICT at school. I have also gained skills in carrying out minor repairs e.g. car park systems reset access control axion, changing light bulbs, dealing with contractors, tenants and residents.
I also have experience of key control duties for hand over and borrowing which gets logged onto a electronic system. I have over 13 years worth of customer service experience from retail, through security and have won a number of awards for excellent performance and going beyond expectations. I also hold a Full UK manual driving licence since February 2016.
I hold a SIA door supervisor license and a public surveillance CCTV licence.
Dedicated relief officer - Amulet security services ltd
I am working as a dedicated relief officer for various sites the duties I carry out are front of house, signing in visitors and contractors, access control, managing the car park as a car park attendant when required, carrying out patrol for the site for any damages or maintenance issues and any other duties that are required e.g. dealing with CCTV requests and police and emergency services as required. Dealing with the fire brigade for fire risk assessments l, fire exits and fire prevention methods.
Dedicated relief security officer - Corps security services ltd
(2024-02 - 2025-03)
I worked as a dedicated relief security officer on a fixed term contract. I covered various sites including Sunctory ribena lucozade. The tasks and responsibilities I covered at this site were front of house duties, signing in visitors and contractors, access control, refiling drinks fridges, refiling printer paper, device patrols and opening and closing the site.
At various other sites including corporate buildings and data centres the duties I carried out were access control, making visitor and staff passes id, patrolling around the building with a device and CCTV review and monitoring, refiling coffee machines printers and ordering stationary which included keeping the reception area clean, tidy and presentable. Additional duties included switchboard operator and ordering relevant equipment for the sites.
Security officer - Bidvest Noonan security services ltd - Slough
(2022-03)
I work in a busy shopping centre in slough called queensmere and observatory shopping centre the duties I carry out are monitoring cctv in the control room and reception, deal with queries from shop tenants and customers who use the centre. I also do daily checks for the centre either front and back of house e.g. drug use, homeless, repairs etc. I also deal with car park from collecting parking payments, issuing fixed penalty notices, emptying coin and cash boxes from the pay stations for G4s who deal with the cash side and printing of receipts from the computer for the centre management team.
I carry out general admin duties which include printing, filing photocopying, typing letters for tenants etc. I also on a as and when basis work as the centre managers PA carrying out work for tenants taking payments setting up equipment for meetings and events booking taxis for visitors and organising parking. I also deal with car park duties which includes resetting and fixing the entry barriers exit barriers and pay stations and dealing with designa who is the company which controls the car park.
I deal with access control the software I use is axion which gives access to staff, visitors a
Security officer - SSGC
(2021-10 - 2022-03)
I worked temporarily at various sites including the COVID 19 testing site and coca cola head office the duties I carried out were counting and booking in people who are coming for a COVID test, car park duties and dealing with members of the public. At coca cola head office I worked as a front of house dealing with visitors signing in switchboard transfering calls and dealing with deliveries to the relevant person. I also dealt with access control for the car park and control room where I monitored CCTV dealt with contractors and made IDs for staff.
Control room operator - Royal borough of Windsor and Maidenhead
(2021-01 - 2021-04)
I worked for the council on a temporary basis the duties I carried out were monitoring the boroughs CCTV system communicating with police officers via airwave radio and face to face, dealing with bollards within the borough and the out of hours service e.g. potholes fallen trees etc.
Security officer - G4S security services ltd
(2021-06 - 2021-09)
I worked on a temporary basis at various jobcentre sites the duties I carried out were counting in how many people came to the jobcentre, dealing with customer queries reviewing CCTV, body worn footage and making sure everyone was complying with the COVID 19 regulations.
Security officer - ABM security services Ltd - Slough
(2017-07 - 2019-10)
I worked in a busy shopping centre in slough called queensmere and observatory shopping centre the duties I carry out are monitoring cctv in the control room and reception, deal with queries from shop tenants and customers who use the centre. I also do daily checks for the centre either front and back of house e.g. drug use, homeless, repairs etc. I also deal with car park from collecting parking payments, issuing fixed penalty notices, emptying coin and cash boxes from the pay stations for G4s who deal with the cash side and printing of receipts from the computer for the centre management team.
I carry out general admin duties which include printing, filing photocopying, typing letters for tenants etc. I also on a as and when basis work as the centre managers PA carrying out work for tenants taking payments setting up equipment for meetings and events booking taxis for visitors and organising parking. I also deal with car park duties which includes resetting and fixing the entry barriers exit barriers and pay stations and dealing with designa who is the company which controls the car park.
I deal with access control the software I use is axion which gives access to staff, visitors
CCTV Operator - London Borough of Hillingdon
(2019-12 - 2020-12)
I work on a part time basis in one of the councils high profile department the tasks I carred out were monitoring cctv, liaising with emergency services including police, fire brigade and the london ambulance service to provide a proactive approach to keep the residents safe. I communicated with emergency services via radio telephone and face to face. I downloaded any cctv requests and carry out projects e.g. drug dealing hotspots etc.
I also carried out various tasks with the metropolitan police service investigating CCTV request for armed robberies assaults and murders.
Dedicated Relief Security officer - Octaga security services Ltd
(2019-09)
I work for Octaga security services Ltd on behalf of various clients including Pinewood studios, Chinese embassy and other goverment and limited companies. My duties vary from site work ware I book in visitors, couriers etc and in events I manage crowd control, search visitors for live tv shows etc.
Security Officer - Total Security Services
(2016-07 - 2017-07)
I worked with various clients including Tesco, Boots Waitrose and Morrisons including retail stores, distribution centres and Waitrose head office. The duties I carried out in retail stores were monitoring CCTV, patrolling the Shopfloor as a deterrent to theft detain and deter shoplifters in line with ASCONE and writing out incidents reports both for police and internal. At Tesco and Waitrose distribution centre the duties I carried out were dealing with contractors on site carrying out spot checks on staff and visitors as a precaution, theft with a manager present acting as a witness carried out daily checks fire doors call points damages leaks etc.
At Waitrose head office I mainly worked as a front of house signing in visitors taking deliveries and transferring calls.
Shopfloor assistant and security guard - Asda stores LTD
(2010-11 - 2023-12)
My main department is grocery ware I cover working stock, keeping aisles tidy, assisting with customer queries and maintaining the shop floor for customer needs. I also have worked in the warehouse the duties I covered were loading and unloading lorries, sorting stock for the relevant department e.g grocery, home and leisure e.t.c and tidying the warehouse to comply with health and safety. I have also worked in security the duties I covered were monitoring CCTV, opening and locking premises and acting as a visible deterrent on the shop floor to minimise theft.
Volunteer Library assistant - Slough Library - Slough
(2009-11 - 2010-05)
I volunteered 1 day per week while at school the tasks I carried out were working in the children's library, setting up for childrens music time, loaning books and other stock to customers, general filing, photocopying, printing and removing unwanted stock of the system.
Work experience - St Mary's primary school
(2009 - 2009)
In 2009 I carried out 1 week work experience through school the tasks I carried out we're helping children in class and on the playground organising lessons and assisting the teachers with activities e.g. games golden time.
GCSEs - Functional skills - East Berkshire college (2017 - 2018)
GCSEs - Multiple subjects - The windsor boys school (2007 - 2010)
