Mulukal Aneley

I have more than 7 years of experience in SAP ISU CRM and ECC. My major work includes a Very good understanding of SAP CRM One Order framework, good knowledge of BSP and CRM functionality Extensive experience required Web UI Enhancements, and Good Knowledge of Business partner creation and partner determination Procedures in SAP CRM. Excellent interpersonal and organizational skills with the ability to communicate effectively with both technical and non- technical customers.

Strong problem-solving and analytical skills. Last but not least I'm a lifetime volunteer at Rotary international

SAP consultant at FAIRFAX SOLUTIONS (2021-01 – Present)

• Good understanding of SAP CRM One Orderframework
• Good Knowledge of Business partner creation and partner determination Procedures in SAP CRM
• Performed Request load of All Business and Technical Master Data as part of CRM & ISU System Alignment.
• Configured SAP CRM Service Request Process for All ISU Needs.
• Worked on Custom Solution of SLA Management and date profiles for Service Request
• Prepared knowledge Transfer (Solution Database) documents for support teams.
• Worked with the Technical team for all required Upgradation activities like SPDD and SPAU Objects implementation
• Tested all the Integrated Scenarios twice before moving any changes into the production system
• Responsible for all the defects which are raised by UAT Team post Implementation of business requirements.
• Replication Monitor for All data objects between CRM & ECC
• Worked on Integration of Master data, Contract Management Between CRM & ISU
• Support on Deferent kinds of incidents as part of Support to the Production System
• Conducted Multiple pieces of training to Business Super Users on All CRM Processes which is delivered as per Business Requirements.

System analyst at FAIRFAX TECHNOLOGIES (2020-01 – 2021-12)

• Preparing report for the managers about the system
• Working on different types of transaction processes in CRM and ECC
• Discussing with the client and technical team for configuration

Intern at FAIRFAX TECHNOLOGIES (2019-01 – 2020-12)

• Develop my business and technology skills.
• Work on real projects.
• Learn from business executives

BSC DEGREE in Hydraulic and waterresources Engineering – Arbaminch University (2015-01 – 2019-12)

ALX-T Data analyst program – UDACITY A 3-month Data Analysis program