Mutiu Balogun

Results-driven change and portfolio management professional with years’ experience delivering technology, innovation, and digital-transformation initiatives across banking and e-commerce environments. Adept at maintaining portfolio records, monitoring benefits realisation, and producing governance reports that inform strategic decisions. Combines analytical rigour with stakeholder-focused communication to coordinate multiple projects, manage risk and issue logs, and drive continuous improvement in portfolio processes.

Proactive, adaptable, and collaborative, committed to helping organization achieve measurable value through effective governance, change control, and evidence-based decision-making

Oct 2024 – Present | Senior Technology & Innovation Analyst | Amazon UK

• Support the change and innovation portfolio, tracking initiatives, automation pilots, and proof-of-concepts, ensuring accurate documentation and timely progress reporting.
• Produce portfolio dashboards and performance reports using SQL and Excel analytics to inform and prioritized feature implementation and steer senior management decisions.
• Coordinate stakeholder communication across product, engineering, and data teams, maintaining alignment on risks, dependencies, and benefit realization.
• Identify and implement process improvements to streamline data capture and reporting, enhancing the accuracy and efficiency of portfolio oversight.
• Lead diagnostic and performance testing of automation frameworks to realize measurable improvements in system throughput and customer self-service reliability.

Mar 2018 – Sep 2022 | Digital Transformation & Innovation Lead | Jaiz Bank Plc

• Managed a portfolio of digital-banking change projects, ensuring all initiatives were aligned to strategic priorities, governance processes, and benefit objectives.
• Maintained project documentation, risk / issue registers, and change logs; supported the preparation of regular progress and benefit-realization reports for senior governance boards.
• Collaborated with cross-functional teams to design and launch new digital-banking products (mobile, online, USSD), improving service accessibility and user satisfaction.
• Conducted technical research and compliance assessments on API integrations and encryption protocols, contributing to regulatory-ready documentation.
• Drove continuous improvement by identifying process inefficiencies and introducing data-driven approaches that reduced manual interventions by over 30%.

Jul 2013 – Feb 2018 | Business Support Analyst | ASO Savings & Loans Plc

• Provided portfolio-level support for technology-enabled change initiatives, monitoring milestones, dependencies, and benefits against project plans.
• Delivered regular performance dashboards and reports for management review, enabling evidence-based prioritisation and resourcing decisions.
• Managed stakeholder communications, ensuring transparency of project status and risks across IT, Operations, and Compliance functions.
• Supported the design, testing, and rollout of innovative solutions including instant card issuance, fraud-detection systems, and ATM facial-recognition capability.

Feb 2011 – Jun 2013 | Business Intelligence Officer | ASO Savings & Loans Plc

• Automated performance reporting across departments, creating dashboards and balanced scorecards that enhanced transparency and accountability.
• Developed portfolio analytics to track business-change impact on performance and training needs, supporting data-driven management decisions.
• Introduced process-automation solutions that replaced manual reporting, achieving identical outputs with improved accuracy and efficiency.

B.Sc. Computer Science – Olabisi Onabanjo University (2009)

Project Management Professional (PMP)® – 2023

ITIL® v3 Foundation – 2014