Assistant Accountant - Nestware Holdings Ltd
(2025-06)
Working for a leading flooring company with multiple entities
- Recording all prepayments and accruals, ensuring they are accurately journaled, and reviewing them on a monthly basis.
- Raising invoices in a timely manner and adhering to the credit control process, and escalating any aged debts to get these promptly resolved and having monthly meeting with the senior management team
- Monitoring the business cash flow position on a weekly basis and reporting any anomalies to the SMT and ensure sufficient liquidity for operational needs.
- Performing balance sheet reconciliations, resolving discrepancies, and reconciling all company bank accounts.
- Processing supplier invoices and employee expenses and making sure they are paid within a timely manner.
- Prepare and submit VAT returns in compliance with tax regulations. Maintain accurate records of VAT-related transactions and assist with audits.
Accounts Accountant - The Cavendish (Robert Half)
(2025-03 - 2025-05)
- Managed petty cash and performed daily till cash counts, ensuring accurate cash handling and reconciliation.
- Conducted regular cash and bank reconciliations to verify transaction accuracy and resolve discrepancies.
- Posted customer payments to accounts receivable, maintaining up-to-date and accurate ledgers.
- Assisted with month-end closing tasks including the preparation and posting of prepayments and accruals.
- Performed end-of-day reviews of food and beverage revenue, identifying variances and ensuring revenue accuracy.
- Collaborated with finance and operations teams to support timely financial reporting and compliance.
Assistant Accountant - Rise at Seven Ltd
(2023-06 - 2024-11)
Working for a leading marketing and advertising agency, supporting the director in the day to day duties such as authorizing all expenses and supplier payments for the UK and USA entity.
- Overseeing the fixed asset register and managing depreciation of assets
- Recording all prepayments and accruals, ensuring they are accurately journaled, and reviewing them on a monthly basis.
- Raising invoices in a timely manner and adhering to the credit control process, and escalating any aged debts to get these promptly resolved and having monthly meeting with the senior management team
- Monitoring the business cash flow position on a weekly basis and reporting any anomalies to the SMT
- Processing monthly payroll for both the UK and USA entity to make sure all employees are paid correctly and in a timely manner.
- Performing balance sheet reconciliations, resolving discrepancies, and reconciling all company bank accounts.
- Processing supplier invoices and employee expenses and making sure they are paid within a timely manner.
- Utilise accounting software Xero to manage accounts
Account Manager - Visiting Angels
(2023-02 - 2023-06)
Working at home health care provider as the account manager and dealing with fortnightly and monthly payroll so all employees are paid correctly and in a timely manner.
- Creating a credit control processes to enable the business to collect on outstanding aged debts.
- Supporting and training new franchisee owners on using Xero and the correct processes to invoice clients.
Credit Controller - WSP
(2021-10 - 2023-02)
- Having ownership of my own debt ledger covering multiple currencies.
- Contacting clients by telephone and email and coming up with appropriate solutions to bring the accounts up to date.
- Holding regular debt review calls with the senior management team to look at solutions on any unpaid invoices to see if further escalation may be necessary such as referring the accounts to the debt collections agency.
- Manually matching payments and requesting remittances, working with other areas of the business to look at getting complex invoice queries resolved.
Credit controller - Caribou
(2021-07 - 2021-10)
Temporary position
- Working within credit control supporting business customers who may have cash flow issues preventing them from making payments to us, which may affect us offering them a parcel or haulage service.
- Dealing with business disputes to find a suitable resolution especially with aged debts
- Reconciling payments and requesting remittance for payments that may be in query
Credit Controller - Leep Utilities
(2021-02 - 2021-05)
Contract position
- Working within the credit control function and having my own ledger of aged debts, supporting customers who have residential and commercial water accounts and are unable to maintain their monthly water usage or pay arrears.
- Dealing with consumer and business disputes to find a suitable resolution.
- Speaking to customers who have been financially impacted due to health or loss of employment and looking at the best options available to them.
- Going through affordability assessment to get a better understanding of current circumstances and also look at alternative support they may be eligible for.
Account Manager - Aldermore Bank
(2020-10 - 2021-01)
Secured collections role supporting customers who have residential and commercial mortgages with the bank and have been impacted by COVID-19.
- Speaking to customers who have been financially impacted due to losing their jobs or having reduced income
- Going through affordability assessment to get a better understanding of current circumstances and any future issues which may arise and affect a customer's financial health.
- Taking into consideration vulnerable customers and how they may be impacted.
Legal Collections - Robinson Way part of Hoist Finance
(2018-11 - 2020-10)
- Very varied role and taking on additional duties outside of my role such as part of the employee forum which has enabled me to take part actively in changes in the business which would impact me in my role.
- Speaking to customers who are having financial difficulties to get an update of their situations and see how they can be supported going forward.
- Going through an in-depth affordability assessment to get a better understanding of current and any future issues which may arise and affect a customer's financial health.
- Taking ownership and being able to support a customer when they have had legal action against themselves such a charge on their property, warrant of control or an attachment of earnings
- Supporting the business in different areas, which has enabled me to learn more about debt purchase and being part of a team that has been trailing new services for our customers.
Institutional Accounting - BNY Mellon
(2018-07 - 2018-11)
Contractor position. Working for a large custodial bank in their accounting department to reconcile multimillion currency accounts adhering to strict guidelines, policies and procedures.
- Preparing/post journal entries for complex business transactions and inter-company transactions
- Reconcile general ledger accounts and/or bank accounts
- Perform accruals, adjustments, and intercompany transactions
- Assist with the month end, quarter-end and the year-end close
- Perform basic research of financial data to support senior colleagues in the analysis of financial information.
- Identify and resolve exceptions
Business Support Officer - Manchester City Council
(2018-01 - 2018-02)
Temporary position. Working in a newly created debt recoveries department and dealing with external debt companies they use looking at their process guide to making sure it is in line with the council's policies and procedures
- Dealing with complex complaint queries
- Creating business proposals to change policies and using investigative techniques to back this.
- Investigating how to reduce the amount of debt the council is writing off and how they can implement this.
Outbound Online Acquisition Advisor - BOC
(2017-09 - 2017-10)
- Outbound calls to existing customers who are on Sureserve and Medical gases to promote the businesses E-channels.
- Delivering a high level of customer service when dealing with customers and giving them the positives of ordering online and how it would benefit the business and them.
- Using SAP to access customer details and investigating order to use this information positively for them to order online and how this will save them time
- Managing my workload and excel spreadsheets enabling me to work independently using my initiative and received positive feedback from my colleagues.
Customer Services - AQA
(2017-04 - 2017-06)
Temporary position. Working for one of the leading exam boards and dealing with complex queries in relation to exam and coursework deadlines
- Offering system support for schools and colleges to be able to effectively be able to register or amend the exams for students.
- Giving system guidance and troubleshooting to allow the examiner to be able to mark students' work effectively.
- Speaking to exams officers helping them amend files for students and exam papers they have been incorrectly added on.
Financial support - Co-op Bank
(2016-01 - 2016-10)
- Dealing with customers before they start having financial difficulties and trying to establish a better picture of their situation using different questioning techniques to try and assist them.
- Speaking to customer's whose accounts have fallen into arrears and establishing how I can help them and looking at the best resolution for the customer within the requirements of the business.
- Actively participating in meetings and focuses taking feedback on board
- I have treated each customer I speak to as an individual assessing their financial situation with tools such as E&I form
- Case managing business account from the start to the end of the collections process
- Questioning customers to gather all relevant facts and information
- Offering customers different solutions and in certain circumstances offering additional flexibility.
