Nancy Julian

Hands-on Project / Senior Project Manager with 15+ years' experience delivering digital, software, payments, compliance and operational change initiatives across regulated iGaming, commercial and client-facing environments. Strong background coordinating Product, Engineering, Compliance, Operations, Commercial teams, Marketing stakeholders and external providers to deliver multi-workstream launches, platform changes and customer-facing improvements. Experienced bringing clarity and pace to ambiguous delivery environments through ownership mapping, RAID, action logs, dashboards, milestone tracking, steering updates, release readiness, UAT and operational handover.

Known for calm execution, concise senior stakeholder communication, practical blocker removal and delivery discipline without heavy process.

Senior Project Manager - iGaming, Platform & Regulated Delivery at GIMO, UK (2019-10 – Present)

Deliver complex digital, software, payments, wallet, compliance and operational change initiatives for iGaming brands across regulated multi-market environments.

• Coordinate Product, Engineering, Compliance, Operations, Commercial teams, Marketing stakeholders and external providers to align owners, milestones, dependencies, risks and launch readiness.
• Translate business priorities, regulatory needs and customer journey requirements into clear delivery plans, sprint priorities, implementation roadmaps, RAID logs, stakeholder updates and controlled launch plans.
• Maintain delivery visibility across multiple workstreams by tracking progress, blockers, dependency gaps, decisions, change impacts, budget/timeline pressures and readiness concerns.
• Work closely with Product, Engineering and technical teams to validate requirements, manage API and systems dependencies, coordinate defect triage and support controlled deployment into live environments.
• Prepare concise progress updates, RAID summaries, decision points and escalation context for senior stakeholders so risks and trade-offs are clear and action-oriented.
• Remove blockers by clarifying ownership, chasing inputs, resolving cross-functional dependencies and aligning technical, commercial, compliance and operational stakeholders around next actions.
• Coordinate UAT, stakeholder demos, feature-flag testing, release readiness, training support, operational handover and post-launch monitoring for business-critical platform, payment and compliance changes.
• Drive continuous improvement through lessons learned, delivery cadence improvements, reporting discipline, RAID governance and stronger cross-functional communication in a fast-paced environment.

Digital Project Manager - Agency, Client Services & Digital Delivery at Websposure Ltd (2007-08 – 2019-09)

Managed multiple concurrent client-facing digital, e-commerce and software projects, coordinating scope, timelines, budgets, deliverables, stakeholder communications, risks and dependencies from initiation to closure.

• Led discovery and planning activities including requirements gathering, scope verification, milestone definition, estimates, implementation roadmaps, delivery documentation, change control and client sign-off.
• Delivered websites, customer portals, reporting workflows, promotional platforms, reseller tools, e-commerce solutions and training platforms for enterprise FMCG, public-sector and commercial clients.
• Coordinated designers, developers, offshore teams and client stakeholders across Europe, India and Vietnam, ensuring quality, communication, accountability and issue resolution across distributed environments.
• Acted as primary client liaison, translating technical complexity into clear updates, managing expectations, delivery governance, difficult conversations, change requests and long-term account relationships.
• Facilitated client reviews, acceptance testing, software training, launch planning, handover, project close-out and lessons learned to improve future delivery performance.

Master's in Computer Applications