Nasmeen Aziz

Dedicated mental health professional with 8+ years of experience delivering high-acuity support and clinical documentation in complex healthcare environments. Proven track record in crisis intervention, individualised care planning, and facilitating therapeutic recovery for vulnerable populations. Leverages strong academic foundation in psychology to bridge the gap between rigorous research analysis and compassionate, evidence-based clinical practice.

Committed to optimising patient outcomes through proactive behavioural management and precise data-driven reporting.

Support Worker at CYGNET (2024-08 – Present)

• Improved multidisciplinary clinical review accuracy by 25% by spearheading precise, hourly monitoring of patient mental and physical well-being.
• Ensured patient safety and emotional stability for high-acuity individuals by managing complex 1:1 and 2:1 support sessions throughout recovery.
• Streamlined discharge planning processes by documenting comprehensive, high-detail progress notes that directly informed clinical assessment strategies.
• Enhanced patient integration by facilitating therapeutic group activities, resulting in measurable improvements in social skill development.

Healthcare Assistant at PRECEDO HEALTHCARE (2022-11 – 2025-12)

• Provided high-quality care to diverse patient populations, including individuals with learning disabilities and mental health conditions, by adapting rapidly to varied service protocols.
• Maintained 100% adherence to agency standards across multiple healthcare environments through rigorous application of updated service protocols and patient care requirements.
• Reduced barriers to care by implementing personalised communication strategies for individuals with complex cognitive and physical needs.

Support Worker at THE LODGE (2019-03 – 2022-10)

• Reduced incidences of patient distress by 30% by implementing personalised behavioural interventions and proactive redirection techniques.
• Ensured 100% clinical compliance for daily care and medication support by maintaining rigorous, audit-ready administrative records.
• Supported daily clinical operations by coordinating closely with nursing staff to align individual support plans with evolving patient needs.

Care Assistant at 1ST MED (2017-02 – 2018)

• Delivered specialised care within dementia and rehabilitation units, ensuring resident safety through the expert use of assistive equipment and strict adherence to transfer protocols.
• Mitigated risk in challenging behaviour units by consistently applying evidence-based safety procedures and de-escalation techniques.

Digital Assistant at DEPARTMENT FOR WORK AND PENSIONS (2016-10 – 2016-11)

• Improved job-seeker outcomes by coaching individuals through digital systems and CV development, resulting in increased employment readiness.
• Maintained 100% data integrity while managing sensitive personal information in strict compliance with administrative privacy regulations.

BSc in Psychology – University of Central Lancashire (UCLAN)