Natalia Burzynska

Hardworking, productive and dependable customer-focused professional with over 6 years experience delivering high standard of care, service and support. Proven to follow strict procedures, capability to work under pressure, manage time effectively. Guided new team members, having supervised and shadowed colleagues to help them learn their roles.

Built positive relationships with people from all backgrounds. Bilingual in English and Polish, able to support customers and colleagues with communication. Dedicated to teamwork, health and safety, delivering excellent service.

Enthusiastic to transfer skills to retail, food service or team leader roles.

Healthcare Assistant - Bupa - Brunswick Court Care Home - Watford

(2026-07-06)

• Deliver consistent, high-quality service following all policies, safety and hygiene standards.
• Manage daily tasks competently, prioritise work and keep accurate records and updates.
• Communicate effectively in different techniques with all people, solve problems and provide support.
• Work as part of a team to keep areas clean, well-stocked and safe at all times.

Senior Healthcare Support Worker (Band 3) - North Bristol NHS Trust – Bristol Royal Infirmary - Bristol

(2022-01 - 2026-06-05)

Bank Senior role from December 2025; also cover shifts at Southmead Hospital. Completed all mandatory training: safeguarding, moving & handling, equality & diversity, data protection.

• As a senior member of the team; support staff with daily tasks and ensure work is completed correctly and on time.
• Mentoring colleagues, students and staff shadowing me; demonstrating best practice, explaining guidelines and helping them build confidence.
• Provide excellent care and support, adapting quickly to different needs and situations.
• Following all procedures, reporting issues promptly and keeping accurate records.
• Working flexibly across different areas, covering shifts and helping the team during busy periods.
• Strictly follow infection control, PPE and health & safety rules at all times.

Domiciliary Care Assistant - Mears Blaise Weston Court - Bristol

(2020-02 - 2022-01)

• Administered prescribed medication accurately and safely, following strict procedures and recording every entry correctly.
• Preparing meals, handling items safely and following food hygiene rules.
• Planning my own schedule, meeting deadlines and keeping detailed records.
• Supporting people with compassion and patience.
• Maintaining clean, tidy and safe environments.

NVQ Level 3 Diploma in Health & Social Care - Health & Social Care - SGS Filton College (2018-09 - 2021-06)

GCSE Mathematics - Mathematics - SGS Filton College (2021-06)

GCSE English Language - English Language - SGS Filton College (2021-06)