Natalie Ragsdale

A compassionate and dedicated Occupational Therapy graduate from the University of Worcester, committed to delivering high-quality, person-centered care. I have a diverse professional background as a Social Worker, Dental Nurse, and currently am self-employed Foot Health Practitioner trading as Walking on Sunshine, I bring a wealth of transferable skills and a holistic approach to health and wellbeing. I am enthusiastic, motivated, and trustworthy, and thrive in collaborative environments and consistently contribute to positive outcomes.

I am passionate about supporting individuals to achieve greater independence and improve their quality of life, I am now seeking to begin my career as an Occupational Therapist, where I can apply my academic knowledge and practical experience to make a meaningful difference.

Sole Trader - Foot Health Practitioner - Walking on Sunshine

(2024-01)

• Provide professional foot care services including nail trimming, corn and callus removal, and treatment of minor foot conditions.
• Conducted thorough assessments of clients' foot health, identifying issues and advising on appropriate care and preventative measures.
• Maintained accurate client records in line with data protection and clinical governance standards.
• Delivered services in clients' homes and community settings, ensuring a high standard of hygiene, safety, and client comfort.
• Built and managed a loyal client base through excellent interpersonal skills, reliability, and quality of care.
• Managed all aspects of the business including appointment scheduling, marketing, invoicing, and stock control.
• Stayed up to date with best practices and developments in foot health through continued professional development.

Senior Care Assistant - Home Instead

(2023-01)

• Supervise and support care staff in delivering high-quality, person-centred care to residents.
• Administer medication safely and accurately in accordance with care plans and regulatory guidelines.
• Develop and review care plans, ensuring they reflect the individual needs, preferences, and health conditions of residents.
• Liaise with healthcare professionals, families, and external agencies to coordinate care and support.
• Monitor residents' health and wellbeing, reporting any changes or concerns to senior management or medical staff.
• Lead by example, promoting dignity, respect, and compassion in all aspects of care.
• Conduct staff training and mentoring, supporting the development of junior team members.
• Maintain accurate records of care delivery, incidents, and medication administration.
• Ensure compliance with health and safety regulations, safeguarding policies, and CQC standards.
• Respond to emergencies and incidents with professionalism and calm, ensuring resident safety at all times.

Dental Nurse - Mr Reynolds Dental Surgery

(2002-01 - 2012-12)

• Assist the dentist during a wide range of dental procedures, including examinations, fillings, extractions, and surgeries.
• Prepare and maintain the clinical environment, ensuring all instruments and materials are sterilised and ready for use.
• Provide chairside support, anticipating the needs of the dentist and ensuring patient comfort throughout procedures.
• Maintain accurate patient records, including treatment notes and medical histories, in line with GDPR and CQC standards.
• Ensure infection control protocols are strictly followed, including decontamination and sterilisation of instruments.
• Reassure and support patients, especially those who are anxious or undergoing complex treatments.
• Manage stock levels of dental materials and equipment, placing orders as needed to ensure smooth clinic operations.
• Support reception duties, such as booking appointments, handling patient queries, and managing records.

Bachelor's Degree - Occupational Therapy - University of Worcester (2025-12)

Level 3 - Dental Nurse - Matthew Boulton College (2004-12)

Diploma - Teaching & Learning - Redditch College (2019-12)