Rebecca Swanson

Friendly, approachable and hardworking Occupational Therapy student with experience in customer service, healthcare and volunteering. Confident working in fast-paced environments, communicating with a wide range of people and providing excellent customer service. Reliable, adaptable and organised, with a positive attitude and strong teamwork skills. Looking for a role where I can work as part of a team and continue to develop professionally.

Customer Service Assistant - BP Retail - Warwick

(2021-11 - 2023-07)

• Delivered friendly and efficient customer service in a busy retail and café environment.
• Served customers, processed payments and handled queries professionally.
• Prepared food and drinks while maintaining excellent hygiene and food safety standards.
• Built positive relationships with regular customers through friendly, personalised service.
• Worked effectively as part of a team to deliver high-quality service during busy periods.
• Maintained a clean, safe and welcoming environment.

Student Occupational Therapy Placements - NHS Healthcare Settings

(2024-01 - 2026-12)

• Worked in a range of healthcare settings, supporting patients with differing physical and mental health needs.
• Communicated effectively with patients, relatives and multidisciplinary teams.
• Built positive relationships with people from a variety of backgrounds through compassionate, person-centred support.
• Adapted to busy environments while managing changing priorities and responsibilities.
• Maintained accurate documentation and followed professional policies and procedures.
• Demonstrated professionalism, organisation and teamwork throughout each placement.

Volunteer - Faith in Families – Cwtch Mawr Multibank

(2025-01)

• Worked collaboratively with staff and volunteers to prepare and pack orders.
• Maintained accurate records and followed health and safety procedures.
• Demonstrated reliability, organisation and attention to detail.

Volunteer - Brownies

(2021-01 - 2021-12)

• Supported activities for children aged 7–10.
• Developed confidence, leadership and communication skills while working as part of a team.

Family Care and Tutoring - Self-employed

Alongside studies, help care for family members with physical disabilities, developing patience, empathy and strong communication skills. Provided tutoring and childcare for primary and secondary school-aged children, strengthening organisation, responsibility and ability to adapt approach to meet individual needs.

BSc (Hons) - Occupational Therapy - Swansea University

BTEC Level 3 National Extended Diploma - Health & Social Care - Royal Leamington College

GCSEs - Myton School