Natasha Holyhead

ASBESTOS PROJECT CO-ORDINATOR

Talent

59 Linthouse Lane, Wednesfield, WV11 3EFMember since October 8, 2026

Emailing CustomersOrganising EventsCustomer serviceCustomer ServicesDealing with Management and SurveyorsTraining Providers and nation Training OrganisationsOnsite TrainingOrdering Training MaterialsDealing with Management and Supervisors

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Emailing CustomersOrganising EventsCustomer serviceCustomer ServicesDealing with Management and Surveyors

About

I am a highly motivated and hardworking 39 year old individual whom demonstrates drive and enthusiasm in any task I undertake. I am willing to train to enhance existing skills and develop new ones in order to work in a new role. I work effectively under pressure meeting deadlines and achieving targets.

I have an exemplary timekeeping and attendance record and the ability to communicate with a wide range of people on a diversity of levels. I am a friendly and approachable individual whom can adaptable and be flexible, making me a valuable associate to any organisation. I currently work from both office based and home based so I am used to being self motivated and disciplined when applying my work in a none office based role.

My role on a day to day basis is to manage the diary and scheduling appointments and entering them onto our Survayors Calander, while also responding to client and tenant emails on a daily basis making sure everything is kept up to date and on track. I also have to prepare reports and documentation making sure they are delivered to the highest correct standards, with accurate data and results to ensure I meet my clients needs and expectations. My role is fast-paced and I understand how to work to an ever changing time scale using many different booking systems , diaries and excel sheets.

Experience

ASBESTOS PROJECT CO-ORDINATOR - SGS UK LTD

(2020-08)

Experience using Visio
Experience using TEAMS
Dealing with Internal accounts
Dealing with councils, housing associations and private tenants
Scanning and Photocopying
Dealing with work staff on a daily basis
Emailing clients and tenants
Calling Clients and tenants
Using Word and Excel
Meeting Daily Targets
Working to a Quick turnaround
Work as part of a Team and on my Own
Raising Purchase Orders
Managing Diaries
Managing survayor a diary and work
Booking Appointments

TRAINING ADMINISTRATOR - BCS GROUP

(2018-05 - 2020-07)

On a daily basis I process, record and maintain training requests and associated information in a timely manner. Assist site-based personnel by issuing training certificates as and when required. Booking of training courses as directed by the Training Co-ordinator and in liaison with managers throughout the business.

Liaise with relevant trainers internally and externally to book training courses. Ensure the scheduled training courses are planned and communicated. Manage and delegate lists and send joining instructions.

Assist in organising training events at the Training Centre including welcome delegates, and ensuring the necessary equipment, refreshments and resources are available. Ensure appropriate course documentation is available and issued. Ensure certificates of attendance are produced and issued.

Monitor delegate feedback and liaise with suppliers, external accreditation bodies etc as necessary. Book meetings and arrange meeting rooms, take phone calls and send and respond to emails from customers/employees regarding questions and enquiries.