Natasha Lockhart

Highly organised and personable administrator with over 15 years of experience in administration, customer service, office support, data analysis and social media management. Skilled in coordinating workloads, managing customer enquiries, maintaining accurate records and supporting busy teams. A proactive and reliable individual with excellent communication skills, strong attention to detail and the ability to work efficiently in fast-paced environments.

Seeking a part-time or hybrid administrative role where I can contribute my organisational skills and continue to develop professionally.

Temporary Administrative Assistant at Armour (2026 – Present)

• Provided administrative support to a busy asbestos surveying team.
• Created and amended floor plans for commercial and residential properties.
• Edited and formatted asbestos survey reports, ensuring accuracy and consistency.
• Chased outstanding customer payments and liaised with clients regarding invoices.
• Maintained accurate records and managed administrative documentation.
• Supported surveyors with day-to-day office administration while working to deadlines.

Social Media Assistant at STRNG (2021 – 2024)

• Managed the company's social media platforms, responding to customer enquiries, comments and direct messages.
• Oversaw customer care, ensuring an excellent customer experience across all communication channels.
• Managed and resolved customer complaints professionally and efficiently.
• Coordinated stock takes of gym equipment, clothing and nutritional supplements.
• Assisted with inventory management and investigated stock discrepancies.
• Worked closely with the wider team to support the day-to-day running of the business.
• Successfully balanced multiple responsibilities within a fast-paced environment.

Administration Support at Family Business (2017 – 2021)

• Managed customer enquiries and bookings.
• Completed bookkeeping and general administrative duties.
• Maintained customer records and databases.
• Assisted with customer communications and business administration.
• Supported the smooth day-to-day running of the business.

Sales Assistant at Next Retail (2015 – 2017)

• Delivered excellent customer service.
• Processed transactions accurately.
• Maintained visual merchandising standards.
• Assisted with stock replenishment and inventory control.

Data Analyst & Administrator at Kone Bolton Brady (2006 – 2015)

• Produced reports and analysed business data to support management decisions.
• Maintained accurate databases, records and documentation.
• Arranged engineer site visits and scheduled call-outs, ensuring efficient planning and coordination.
• Liaised with customers and engineers to organise appointments and resolve scheduling queries.
• Processed administrative documentation and maintained accurate job records.
• Supported management with reporting and general office administration.
• Worked to strict deadlines while maintaining exceptional accuracy and attention to detail.

– Hanham High School