Crisis Case Manager at AllHealth Network (2025-08 – Present)
- Managed a caseload of 26 clients, delivering comprehensive case management services to improve client outcomes
- Conducted thorough assessments to identify client needs and develop individualized care plans, enhancing service effectiveness
- Advocated for clients' rights and ensured access to appropriate resources and support systems, resulting in increased client satisfaction
Social Service Case Manager (Internship) at Parker Post Acute (2025-03 – 2025-07)
- Facilitated regular meetings with clients to review goals, address barriers, and track progress, supporting goal achievement
- Coordinated referrals to community agencies for additional support services as needed, improving client access to resources
- Provided crisis intervention and emotional support to clients in challenging situations, enhancing client stability
Certified Nursing Assistant at UCHealth (2022-02 – 2024-10)
- Provided direct patient care, including assisting with activities of daily living such as bathing, grooming, and dressing, ensuring patient comfort
- Maintained accurate documentation of patient care activities and observations, supporting effective communication among healthcare staff
- Monitored vital signs and reported any changes or abnormalities to the nursing staff, contributing to timely medical interventions
Case Manager at Rocky Mountain Human Services (2021-01 – 2021-11)
- Educated clients on available community resources related to housing, employment, and education, increasing client self-sufficiency
- Developed strong relationships with local service providers to enhance referral networks, expanding client support options
- Ensured compliance with agency policies, procedures, regulations, and ethical standards, maintaining high-quality service delivery
Case Manager (Contract) at Aurora Mental Health & Recovery (2020-03 – 2021-02)
- Educated clients on available community resources related to housing, employment, and education, empowering informed decision-making
- Supported clients in developing independent living skills such as budgeting or job searching, promoting long-term self-reliance
- Liaised between clients, families, communities, agencies, and organizations involved in the case management process, ensuring coordinated care
