Nathaniel Isibor

I am a highly motivated, community-oriented professional with experience in public health, social care, and leadership. Experienced in assisting vulnerable people, developing collaborative interactions, and promoting community-led initiatives. Proven experience engaging residents, managing volunteers, and implementing solutions to promote well-being and social results.

Strong interpersonal, problem-solving, and project coordinating abilities, as well as a strong interest in health disparities, climate action, and sustainable development. I am skilled in data analysis, public speaking, and strategic planning.

Senior Support Worker at Valorum Care Group (Sunwood House Care Home) (2022-11 – Present)

• Achieved 95% adherence to care plans by effectively monitoring clients' health and administering medications.
• Maintained 98% accuracy in documenting care, incidents, and relevant client information.
• Ensured 90% efficiency in staff coverage, maintaining seamless continuity of care.
• Delivered 92% on time, comprehensive reports on client progress and team performance.
• Ensured 97% compliance with policies and legal standards in care practices.
• Promoted a safe environment with 96% adherence to risk assessments and safety measures.
• Participated in initiatives, achieving a 94% KPI in improving care standards.
• Provided timely updates and resolutions, earning 91% satisfaction from clients' families.
• Responded to critical situations with a 90% success rate in ensuring client safety.

Research Assistant (Intern) at Institute for Security Studies (ISS) & University of Bradford (2025-01 – Present)

Supporting a pilot study to develop a comprehensive database on African Union Peace and Security Council (AU PSC) decisions and follow-up actions.

• Conducting in-depth literature reviews on peace and security in Africa, with a particular focus on Somalia.
• Collecting, organising, and inputting data from PSC meetings into an electronic database to support policy analysis.
• Engaging in discussions on research methodology and project design, enhancing the effectiveness of data collection and analysis.
• Collaborating with Prof. Owen Greene, Dr. Colins Imoh, and ISS researchers in Addis Ababa to ensure research accuracy and relevance.

Branch Service Manager at Access Bank Plc (2019-04 – 2022-08)

• Oversaw branch operations, achieving a 95% customer satisfaction rate through effective team leadership and service delivery.
• Maintained 90% compliance with customer service level agreements, ensuring timely and quality support.
• Planned and delegated tasks efficiently, achieving a 92% operational performance rate across departments.
• Implemented strategies resulting in an 88% improvement in service quality, productivity, and profitability metrics.
• Managed client relationships with a 93% success rate in resolving escalated service issues.
• Reviewed and resolved customer complaints promptly, with a 91% satisfaction rate.
• Ensured 97% adherence to organizational policies and procedures as a Compliance Officer.
• Maintained a secure and welcoming environment, with a 96% success rate in safety audits and customer feedback.

Graduate Assistant at School of Nursing, University of Calabar Teaching Hospital (2012-01 – 2013-02)

• Successfully oversaw and guided students, achieving a 95% task completion rate on academic projects.
• Organized class presentations and course materials, contributing to a 92% improvement in instructional delivery efficiency.
• Fulfilled professor-assigned duties with a 98% accuracy and timeliness rate.
• Assisted in data collection efforts, achieving 90% utility in academic research projects.
• Directed students effectively, maintaining a 94% success rate in task performance.
• Cultivated strong relationships with students, staff, and parents, resulting in a 93% satisfaction score in engagement feedback.
• Supervised students to ensure 97% adherence to health and safety protocols across all environments.

Undergraduate Internship at Lahor Research Center and Medical Laboratory and Federal Institute of Industrial Research, Oshodi (FIIRO) (2009-07 – 2009-12)

• Conducting experiments and collecting data under the guidance of a senior lab member.
• Attending seminars
• Conducting literature reviews on relevant scientific publications to help inform the research project.
• Participating in lab maintenance by properly cleaning equipment, restocking supplies, and disposing of waste.
• Record-keeping of experimental procedures, results, and observations.
• Learning new techniques such as PCR, gel electrophoresis, or cell culture.
• Ensuring safety protocols and guidelines, such as wearing PPE and disposal of hazardous materials are adhered to.
• Collaborating with other team members to achieve research goals.

Guest Lecturer at University of Huddersfield, Department of Health and Social Care (2025-02 – Present)

Lecture: 'Pandemics and Epidemics: Community-Led Interventions and Global Health Response'

• Delivered a lecture to third-year students on community-driven approaches and global health strategies in managing pandemics and epidemics.
• Developed and presented engaging slides and material, receiving commendation from the course leader for clarity and depth.

Public Health Interprofessional Event Speaker at The University of Huddersfield (2025-01 – Present)

'Social Determinants of Health as a Barrier in the Adoption of Telehealthcare in Sub-Saharan Africa' - The Impact of Inequalities on the Health of Individuals and Communities, Both Nationally and Internationally

• Delivered to 130 health care professionals and academics on how socioeconomic disparities, lack of infrastructure, legal and regulatory barrier, and low awareness among others hinder telehealth adoption in Sub-Saharan Africa.

Master of Public Health in Public Health – University of Huddersfield (2023-09)

B.Tech in Biotechnology – Federal University of Technology Owerri (FUTO) (2010-10)