Neilla Ditta
Seeking full-time work within administration or customer service
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About
A polite and presentable person who has an outgoing personality and enjoys working with others. Has the ability to make an excellent first impression and can work efficiently and accurately in a fast-paced setting. I am an individual who can contribute to any organisation through my desire to succeed in all aspects of work. I am seeking for full-time work within administration or customer service.
Experience
Administrative Support - Dr Chitre & Dr Dasari Surgery
(2021-06)
- Greeting visitors: Welcoming guests and directing them to the appropriate person or area.
- Phone management: Answering and transferring calls, taking messages, and ensuring prompt communication.
- Scheduling and Calendar Management: Managing appointments, meeting room bookings, and maintaining calendars.
- Mail and Delivery Handling: Receiving, sorting, and distributing mail and packages.
- Administrative Support: Assisting with clerical tasks like filing, photocopying, and data entry.
Supervisor - St Patrick Catholic School
(2020-11)
- Supervising pupils at mealtimes and encouraging children to eat healthily
- Overseeing children in the playground or during wet play, and monitoring the safety and suitability of activities.
- Making sure children who are ill or injured receive appropriate medical attention, and reporting any serious accidents.
Retail Assistant - Wayco Supermarket
(2017-10 - 2017-11)
- Assisting shoppers to find the goods and products they are looking for.
- Replenishing and storing stock and maintaining shop floor displays.
- Managing and rotating retail stock.
- Providing high level of customer service.
- Complying with Health and Safety and Safe Systems of Work.
- Keeping the store tidy and clean by hovering and mopping.
Care Assistant - Afro-Caribbean Resource Centre
(2015-10 - 2016-05)
- Maintaining the comfort and dignity of patients always.
- Supervised patients during lunch times and during day to day activities
- Promoting independent living.
- Safeguard a patient's property and belongings.
Education
Advanced / Competency - Phlebotomy - Lead Academy (2026)
Employability Skills - Go Train (2020)
City & Guilds Level 1 Diploma - Employability Skills - GB Training (2019)
Level 1 - Employability - BMET College (2018)
Customer Service Skills - Sigma Financial Services (2018)
Level 2 - I.T - PET-XI Training (2018)
HABC Level 2 - Contact Centre Operation - Telford College (2018)
Level 1 - Mathematics - Sandwell College, Sandwell (2016)
Level 3 - Health & Social Care Diploma - Sandwell College, Sandwell (2016)
AQA - First Aid - The Learning Hub (2016)
AQA - Customer Service - The Learning Hub (2016)
Infection Control - The Learning Hub (2016)
Level 2 - Health & Social Care - Sandwell College (2013 - 2015)
Level 1 - Health & Social Care - Sandwell College (2013 - 2015)
Level 2 - Art & Design - Sandwell College (2012)
GCSE - Science - Holyhead Secondary School (2011)
GCSE - English - Holyhead Secondary School (2011)
