Nelly Tiecoura

Motivated and professional candidate with three years of legal education and strong experience in customer-facing and administrative environments. Skilled in communication, organisation, problem-solving and working under pressure in fast-paced settings. Experienced in dealing with members of the public, handling enquiries professionally and working with accuracy and attention to detail.

Fluent in English, French and Italian, with conversational Spanish. Seeking an opportunity to begin a career in legal support, legal administration or paralegal work.

Sandwich Artist at Subway (2022-04 – 2025-04)

• Delivered professional customer service in a fast-paced environment.
• Managed customer enquiries and telephone communications efficiently.
• Maintained high standards of organisation, cleanliness and teamwork.
• Worked accurately under pressure while handling multiple responsibilities.
• Developed strong interpersonal and communication skills through daily customer interaction.

Reception Support at Belong (2020-11 – 2020-12)

• Welcomed and assisted clients in a professional manner.
• Supported individuals through multilingual communication, including English and Spanish translation assistance.
• Helped clients communicate more effectively through clear and patient support.
• Maintained professionalism and strong interpersonal skills when dealing with a variety of people.

Warehouse Operative at Boots Warehouse (2021 – 2021)

• Picked and packed items accurately while working to deadlines.
• Demonstrated attention to detail and efficiency in a busy working environment.

Retail Assistant at Tesco Extra Bulwell (2018 – 2018)

• Assisted customers and handled enquiries professionally.
• Managed tills and payment transactions accurately.
• Maintained stock organisation and supported efficient store operations.
• Built positive relationships with customers through strong communication skills.

Waitress / Customer Service Assistant at German Doner Kebab (2021 – 2021)

• Provided professional customer service in a busy environment.
• Assisted customers courteously and responded to enquiries effectively.
• Worked collaboratively within a team to maintain service standards.

Law Studies in Law – Nottingham Trent University (2023 – 2026)