Ngoka Confidence

I am a customer service professional with more than 3 years of experience, actively seeking new opportunities to leverage my skills and expertise.

Cleaner at 1four1 recruitment crawley (2023-08 – Present)

• Contributed to improved health standards with meticulous kitchen cleaning routines in restaurants.
• Adhered strictly to company policies regarding correct use of chemicals, reducing potential health risks.
• Ensured the provision of clean towels and toiletries for guest satisfaction in hotel suites.

Cleaner at Professional management ltd (2023-05 – 2023-08)

• Delivered 95% accuracy in job moderation, contributing to maintaining clean facilities.

Customer service at Digital versatile publishers (2021-10 – 2023-02)

• Led teams to successfully deliver pronext on schedule, enhancing efficiency by 30%.
• Managed stakeholders and risks to ensure smooth execution and prompt response to customer needs.
• Maintained strong and quality working relationships with both team members and customers.

B.sc in Management – Imo state university (2017-09 – 2021-09)