Receptionist/Customer Service Assistant
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Receptionist/Customer Service Assistant - Stockport Borough Council
(2022-05)
Document Review Paralegal - FLEX Legal (Lineal)
(2022-02 - 2022-02)
Paralegal - FLEX Legal (Bryan Cave Leighton Paisner)
(2021-11 - 2021-12)
Document review work for pre-litigation stages of a case.
Paralegal - FLEX Legal (Freshfields)
(2021-10 - 2021-10)
Background checks for around a week.
Call Centre Assistant - NHS Business Services Authority
(2021-05 - 2021-07)
Fielding calls from pension members – looking up relevant information and handling queries.
Paralegal - FLEX Legal
(2019-04 - 2021-04)
Organising and cataloguing documents in energy-related construction context. This involved making a catalogue, sorting large amounts of loose material into subject areas and files, and helping find case-relevant information. More recently have worked on the legal aspects of the project, including research as part of the civil litigation process. Some gaps in this period and some part-time.
Market Researcher - Ipos Mori
(2017-12 - 2019-04)
Market research, conducting surveys doorstep-to-doorstep, logging results on PC. Engaged with public, using listening, presentation and data entry skills.
Litigation Assistant - Express Solicitors
(2018-01 - 2018-02)
Assisting with initial personal injury enquiries, assessing suitability and presenting to partners, logging information on Proclaim.
Volunteer Receptionist - Greater Manchester Law Centre
(2016-11 - 2018-01)
Dealing with post, directing people to relevant sources of legal help, booking appointments, handling telephone enquiries, using internet for research.
Volunteer - Community civil litigation case
(2017-01 - 2017-06)
Included attending mediation-related meetings and undertaking legal research.
Temporary Paralegal - Berwin Leighton Paisner LLP
(2016-11 - 2017-01)
Document reviews for significant civil litigation cases. Worked successfully as part of a small team, analysing large volumes of information and tagging relevant documents, and in a subsequent project researching documentation for relevant details required for case.
Volunteer - Personal Support Unit
(2014-12 - 2015-08)
Supporting litigants-in-person with preparations for court appearances. Attending court with people from different backgrounds and taking notes, helping with filling in of legal forms, liaising with court staff and legal professionals, legal research.
Volunteer House Guide - National Trust, Hughenden Manor, High Wycombe - High Wycombe
(2011-01 - 2014-12)
Developed public speaking, team working, and presentation skills. 1-2 days/week. Gave regular talks (over 100) and conducted tours for visitors around the manor.
Acting Manager / Library Supervisor / Learning Resources Adviser - Abingdon and Witney College
(1999-12 - 2011-02)
Managed service in absence of line manager, including during period of inspection, successfully ordering new stock in time and cooperating with other staff in ensuring library was ready. Developed and led team, trained new staff. Used teaching/presentation skills in staff meetings and inductions. Developed research and information management skills.
Graduate LLB (GDL with additional modules) - Law - BPP University (2012-01 - 2020-12)
Legal Practice Course - Law - BPP University (2013-09 - 2016-03)
MSc (ECON) - Information & Library Studies - University of Wales College Aberystwyth (1994-01 - 1998-12)
B.A. (Hons) - History - University of Warwick (1989-01 - 1992-12)
A-levels - Sir William Borlasa's School and Wolsey Hall Oxford
