Nicholas Ndegwa
ICT Support and Network Administrator
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About
I am an experienced ICT Support and Network Administrator with a robust background in network operations, IT support, and hardware installation. I demonstrated expertise in installing and configuring computer networks, budgeting for equipment, and providing top-tier technical assistance. Proven track record in troubleshooting, maintaining software and hardware systems, and ensuring customer satisfaction.
Adept at managing Active Directory, firewall troubleshooting, and virtual private networking. I uphold strong communication and interpersonal skills complemented by a commitment to enhancing network security and operational efficiency.
Experience
Software /Website Developer, 08/2015 - 01/2016
Part time IT Support and Website security, 01/2017 - 07/2017
I.C.T Support and Network Administrator, 08/2018 - 01/2025
Education
Work-study ICT Support Personnel, 08/2014 - 08/2015
Ongoing: CCNA, 2025 Africa Advanced Level Telecommunications Institute
