Nick Thompson

Outgoing individual with passion for people and high-quality products. Demonstrates polished presentation, active listening and rapport building skills. Proactive collaborator keen to join ambitious team.

Sales Consultant at Riviera Travel (2024-10 – Present)

• Generated significant revenue through tour sales.
• Demonstrated exceptional customer service abilities
• Prepared quotes with accurate and competitive pricing to drive conversion.
• Liaised with potential customers to determine needs and provide recommendations.

Sales Consultant at Freedom Treks (2023-04 – 2024-10)

Collaborated with the marketing team at Freedom Treks to produce engaging visual and written content to promote cycling tours. Used personal equipment, including a drone, GoPro, and gimbal, to capture high-quality photo and video content while actively participating in tours. Created accompanying blog posts to enhance storytelling and support brand marketing initiatives.

Demonstrated creativity and initiative by independently planning, filming, and editing content in a fast-paced, outdoor environment. Experienced in capturing authentic, experience-driven content that resonates with audiences.

• Generated significant revenue through tour sales.
• Demonstrated exceptional customer service abilities
• Prepared quotes with accurate and competitive pricing to drive conversion.
• Liaised with potential customers to determine needs and provide recommendations.
• Handled credit and debit card payment processing to complete purchasing experience.
• Registered information and details of customers on database and submitted proper documents for sale to preserve accurate records.
• Maintained comprehensive brand and product knowledge to maximize sales opportunities and meet set targets.

Spinning Instructor at Rox Life (2020-05 – 2024-10)

• Ensured clients stayed safe throughout fitness workouts by closely monitoring individuals throughout classes.
• Assisted in planning and developing new fitness programs, making suggestions based on fitness trends and member requests.
• Maintained excellent member and guest satisfaction by providing continual motivational and educational support.
• Encouraged clients to engage in group fitness classes and other gym activities to meet fitness goals.

Operations Manager at Ski Val (2018-11 – 2021-05)

• Hired and evaluated associates and management staff to add to workforce and meet demands.
• Streamlined operations to consistently deliver on targets.
• Trained employees on optimal processes and use of equipment to boosting department productivity.
• Oversaw budgeting and accounting to meet deadlines.
• Developed and shared best practices across the company to align with objectives and quality standards.
• Elevated customer satisfaction ratings by providing speedy resolutions.
• Directed staff recruitment and training, building a highly skilled and motivated operations team.

A-Levels in Sport – Mangotsfield School, Bristol (2010)

A-Levels in Biology – Mangotsfield School, Bristol (2010)

A-Levels in Physics – Mangotsfield School, Bristol (2010)

AS-Levels in Media – Mangotsfield School, Bristol (2010)

GCSEs in Maths – Mangotsfield School, Bristol (2010)

GCSEs in English – Mangotsfield School, Bristol (2009)

Triple Science in Biology – Mangotsfield School, Bristol (2009)

Triple Science in Physics – Mangotsfield School, Bristol (2009)

Triple Science in Chemistry – Mangotsfield School, Bristol (2009)