Business Analyst
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A confident and committed individual, seeking a new opportunity, in which I can make valuable contributions, and also continue my personal development. I am a friendly, caring, reliable and enthusiastic person, who is pursuing the opportunity to be involved within sector that will make a difference. I am someone who is able to work cooperatively and effectively, both within a team and on an individual basis.
11/2019 – Present Technical Product Owner DNATA Travel UK, Sandycroft
11/2010 – 11/2019 Air Technology Project / Product Executive DNATA Travel UK, Sandycroft
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02/2008 – 11/2010 Airfares Reservations Consultant DNATA Travel UK, Sandycroft
04/2004 – 01/2008 Tourist Information Officer / Customer Service Advisor Cheshire Oaks Designer Outlet, Ellesmere Port
2002 – 2005 University College Chester
BA (Hons) Tourism Management 2:1 qualification
Modules include: Tourism in its Context, Integrated Tourism and Heritage,
Introduction to Finance, Integrated Business Skills, Organisation of the Tourism Industry, Introduction to Management, Marketing, Introduction to Business Law, Tourism Development and Planning, Tourism SME Management, Human Resource Management, Marketing and Planning, Tourism Operations Management, Research Methods, Business Strategy for the Tourism Industry, Tourism Impact Management, Contemporary Issues in Tourism and Heritage, Employee Relations Strategy, Ethical Issues Within Tourism, Auditing and Regulatory Framework.
2000 – 2002 Alun High School Sixth Form, Mold A Level:
Leisure and Recreation – A Geography - B
Theatre Studies - C
English Literature - A
1995 – 2000 Argoed High School, New Brighton
English – B Drama - B
French - C Geography - C
Design & Technology - C Science (double) - CC
Mathematics - C
