Nicole Allen

A highly motivated and results-driven Business Management with Marketing graduate, achieving a First-Class degree. Possesses a strong foundation in marketing strategy, consumer behaviour, digital marketing, and business operations, combined with excellent analytical, communication, and teamwork skills. Demonstrates the ability to apply academic knowledge to real-world business challenges, with a keen interest in developing innovative marketing solutions that drive brand growth and customer engagement.

Seeking an entry-level role or graduate opportunity where I can contribute value, continue developing professionally, and support organisational success.

Cashier & Sales Associate - Selfridges - London

(2024-11)

• Accurately manage high-volume transactions while ensuring a seamless customer experience, maintaining 100% accuracy in cash and card handling.
• Analyse sales trends and customer preferences to support inventory planning and merchandising decisions.
• Assist in optimizing store operations by identifying process inefficiencies and proposing practical improvements.
• Collaborate with team members and management to achieve daily sales targets and enhance operational workflows.
• Utilise POS systems and reporting tools to track sales performance and generate actionable insights

Cashier - Office Shoes - London

(2023-03 - 2023-12)

• Delivered excellent customer service, assisting with purchases, queries, and product recommendations.
• Handled cash and card transactions accurately, maintained financial records, and operated POS systems for sales, returns, and gift cards.
• Optimised store presentation through restocking, organising displays, and maintaining a clean environment.
• Developed interpersonal and team collaboration skills, contributing to sales targets.

Sales Assistant - House of CB - London

(2022-11 - 2023-02)

• Provided exceptional customer service in a high-end retail environment.
• Assisted customers with product selection, maintained store appearance, and managed transactions.
• Created a positive, welcoming, and personalized shopping experience through assisting customers at all touchpoints to deliver an exceptional level of customer service and satisfaction.
• Maintained excellent brand, product, and promotional knowledge to actively advise and inspire customers about garments, exceeding their expectations.

Team Member - Love Churros - London

(2021-05 - 2022-08)

• Contributed to the daily operations of a busy churro shop known for high-quality customer service and products.
• Assisted in preparing and serving churros, managing inventory, and maintaining a clean and organized workspace.
• Provided friendly and efficient customer service, handled cash transactions, and resolved customer inquiries.
• Collaborated effectively with team members to ensure a smooth and enjoyable experience for all.

Sales assistant - River Island - London

(2021-11 - 2022-08)

• Provided exceptional customer service, assisted with product inquiries, and ensured a positive shopping experience for customers.
• Responsible for maintaining a well-organised and visually appealing store environment, handling transactions accurately, and managing stock levels efficiently.

BSc - Business Management - Middlesex University (2022-09 - 2025-06)

A-levels - Business Studies, Psychology, Sociology - St.

Charles Catholic Sixth Form

College (2020-09 - 2022-06)

GCSEs - 8 GCSEs (4-8), including Maths (5) & English (6-7) - St. Saviour's & St. Olave's Church of England School (2015-09 - 2022-07)