Nicole Twigg

First Class Honours graduate in International Business Management with Spanish. With experience coordinating commercial projects, supporting business operations, and managing financial administration. Recently promoted to Junior Project Administrator, where I work closely with directors, clients, suppliers, and contractors to deliver projects on time, within budget, and to a high standard.

Through my current role, I have developed strong commercial awareness by managing project documentation, supplier coordination, budgeting, invoicing, and identifying cost-saving opportunities. I'm now looking to build a long-term career where I can continue to learn, develop, and contribute to successful project delivery. I am currently located in Perth but relocating back to the UK.

Office Administrator / Junior Project Administrator - WA Sign & Print Management - Perth

(2025-03 - 2026-08)

Promoted from Office Administrator to Junior Project Administrator in recognition of organisational skills and ability to support commercial projects.

• Liaise daily with clients, suppliers, contractors, installers, and internal teams to coordinate project requirements and resolve issues efficiently.
• Prepare, issue, amend, and reconcile customer invoices while supporting both Accounts Payable and Accounts Receivable using Myob.
• Organise, monitor and coordinate stock and deliveries to support successful project completion.
• Reviewed company courier expenditure and introduced improved cost controls, reducing monthly courier costs.
• Managed the social media platforms increasing the businesses following.

Activity and Leisure Instructor/Supervisor - Parkdean Resorts

(2020-01 - 2024-12)

• Increased daily activity sales from approximately £800 to £3,500 during peak trading periods.
• Supervised, trained, and supported team members, improving performance and customer satisfaction.
• Promoted to Supervisor in recognition of my strong work ethic, knowledge, and contributions to improving departmental performance which included monitoring KPIs and achieving commercial targets while coordinating multiple departments.
• Ensured compliance with health and safety procedures and company policies.

Customer Service Representative (Industrial Placement) - Innospec

(2022-08 - 2023-08)

• Managed customer enquiries and built strong relationships through phone, email, and face-to-face communication.
• Worked closely with supply chain and internal departments to coordinate deliveries and resolve customer issues.
• Prepared and processed customer invoices, reconciled accounts, and maintained accurate purchase records.

Business Project Placement - Kimberly-Clark

(2022-05 - 2022-05)

• Supported cross-functional teams during a new product launch.
• Collaborated with HR, Engineering, Planning, and Operations departments.
• Assisted with project coordination, planning, and business process analysis.

Nail Technician - Self-employed

(2023-01 - 2025-12)

Established and successfully managed a small business.

• Managed budgeting, financial records, invoicing, appointments, and day-to-day business operations.
• Promoted the business through social media marketing and client engagement.

Bachelor of Arts with Honours - International Business Management with Spanish - University of Chester (2020-01 - 2024-12)