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Nihitha Channappa

Nihitha Channappa

Customer Executive

Talent
Coventry, CoventryMember since February 6, 2023
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About

I have completed my masters at ulster university. I am currently on 2 years PSW. Valid till 27/07/2024. Looking for work from home customer executive jobs

Experience

At national express as a customer executive

  •  Handled requests with friendly, knowledgeable service and support. 
  •  Followed upon unresolved customer issues to research and correct problems.
  • Adhered strictly to policies and procedures for continued company compliance.
  • Managed high-volume customer queries simultaneously through effective multi-tasking.
  • Answered number of calls in a day with professionalism.
  • Followed scripts when answered common customer questions

Education

Completed MBA at Ulster University

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