Sustainable Banking Associate - NatWest Group - London
(2025-01 - 2025-10)
Strategic Development Team
- Led the planning and delivery of 100+ nationwide Financial Foundations workshops, managing stakeholder consultation to maximise sustainability awareness.
- Established and facilitated internal working groups and team volunteering programmes with external conservation trusts, successfully driving organisational engagement and aligning staff with sustainability standards.
- Developed data validation and feedback analytics processes that increased workshop impact scores by 25% through actionable data insights.
- Produced regular executive sustainability and financial insights for senior leadership and the Board to support long-term strategic decision-making.
- Championed process optimisation initiatives, redesigning scheduling templates and internal webpages to boost team efficiency and user engagement by up to 40%
Poll Clerk & Count Assistant - Electoral Services - London, UK
(2019-07 - 2025-12)
General & Local Government Elections
- Maintain the integrity of the democratic process by verifying voter identity and ensuring ballot security under strict legal and regulatory guidelines.
- Execute high-volume ballot counting during the count under intense, time-sensitive conditions requiring sustained focus and 100% accuracy.
- Provide clear, neutral guidance to a diverse electorate, resolving complex inquiries and ensuring accessibility for all voters.
- Trusted with sensitive data and materials, demonstrating long-term reliability and civic responsibility over a 5-year period.
Transport Coordinator - NRS Healthcare - London
(2024-07 - 2025-07)
- Engineered a dynamic, automated Excel tracking system for 300+ clients, minimising duplication and boosting operational efficiency by 23%.
- Streamlined driver route planning, reducing team workload by 15 hours per month through logistics optimisation.
- Delivered detailed weekly operational reports providing data-driven insights that influenced strategic service delivery metrics.
Compliance & Recruitment Officer - Sugarman Healthcare - London
(2023-01 - 2023-05)
- Managed end-to-end recruitment and compliance for 1:1 SEN teaching placements, ensuring 100% adherence to DBS and regulatory standards.
- Devised advanced candidate tracking systems supporting quick, compliant placements and data integrity.
- Targeted recruitment strategies to under-served areas, filling 50+ SEN vacancies and exceeding company targets.
AO - HM Passport Office - London
(2021-06 - 2022-06)
- Maintained strict compliance by evaluating high-volume applications against complex legal frameworks, ensuring total accuracy and adherence to data privacy regulations.
- Promoted diversity and inclusion by supporting a wide range of applicants, translating complex government policies into clear, accessible guidance for the public.
- Managed data tracking and reporting by using internal databases under tight deadlines, accurately logging sensitive information to optimize team workflow and meet daily targets.
- Identified documentation risks and resolved discrepancies, collaborating with senior team members to escalate complex issues through established governance channels.
