Nikhitha Manuel

Detail-oriented RFQ and Logistics Specialist with expertise in freight forwarding, project cargo, and helicopter logistics spanning air and ocean freight, as well as multimodal supply chain operations. Proficient in managing the entire RFQ process, including freight surcharge calculations (CAF/BAF/ESS/ETS), Out-of-Gauge (OOG) cargo pricing, and Break Bulk operations. Experienced in global rate sourcing and knowledgeable in Incoterms, import/export compliance, and ERP systems.

Based in Dubai, UAE, and seeks global opportunities in freight pricing and tender management.

RFQ & Logistics Specialist - Heli Skycargo - Dubai, UAE

(2025-11)

• Sourced freight rates from over 12 global carriers, agents, and customs brokers across more than 15 countries for helicopter and out-of-gauge (OOG) cargo shipments.
• Prepared over 50 monthly cost breakdowns for ocean freight, air freight, trucking, handling, and customs clearance to ensure accurate pricing.
• Developed and submitted RFQs for helicopter shipments valued at up to USD 207,000 per consignment.
• Analyzed dimensions, weight, and routing requirements for more than 10 complex helicopter shipments.
• Coordinated with over 15 international freight partners across three continents to assess feasibility and enhance cost efficiency.
• Achieved a pricing accuracy of over 98% with zero margin loss across all quotations submitted.
• Decreased RFQ response time by 30% by managing the complete quotation lifecycle and implementing streamlined workflows.

Operations Coordinator - PSL Arabia - Bahrain Desk - Kochi, India

(2025-03 - 2025-07)

• Handled over 100 customer inquiries monthly, coordinating import and export shipments with both local and overseas freight agents, achieving a delivery rate of over 95%.
• Created and managed job files in the ERP system from booking confirmation through to closure, capturing all customer details, agreed rates, and service requirements at the point of job opening.
• Processed and verified vendor invoices from shipping lines, transporters, and customs brokers against accruals and buying rates, resolving discrepancies before approval and payment.
• Generated accurate customer invoices through the ERP based on contracted selling rates, ensuring all charges including freight, surcharges, customs, and ancillary costs were correctly captured with applicable VAT.
• Managed billing disputes and adjustments by issuing credit and debit notes with full authorization trails, maintaining clear communication with customers and updating job records accordingly.
• Conducted final job cost reconciliation prior to closure, verifying actual costs against accruals, confirming gross margin accuracy, and ensuring all vendor payments and customer collections were settled before archiving.
• Managed less-than-container load (LCL) exports and full-container load (FCL) imports across more than 10 trade lanes with 100% documentation accuracy.
• Tracked over 100 active shipments using the Oxard ERP system, ensuring accurate real-time shipment records.
• Negotiated competitive freight rates with more than five carriers, securing consistent cost savings per shipment.
• Resolved over 95% of shipment delays within 24 hours through proactive collaboration with freight agents and partners.

Inventory Coordinator - Kerala Metals and Minerals - Kerala, India

(2024-05 - 2024-08)

• Received and inspected over 50 inbound shipments monthly, maintaining 100% accuracy on purchase orders.
• Tracked over 500 SKUs in real-time using PowerBuilder and Oracle ERP systems, achieving zero inventory discrepancies.
• Processed more than 20 monthly purchase requests and generated weekly procurement reports for management review.
• Decreased inventory discrepancies by 90% through systematic monthly stock reconciliation and audit procedures.
• Issued Delivery Challans and Gate Passes for all outbound shipments to ensure accurate dispatch documentation and smooth logistics operations.

PGDM - Logistics & Supply Chain Management - Trans Globe School of Logistics and Aviation Management (2023-06 - 2024-05)

Bachelor of Commerce - Commerce - Fatima Mata National College, University of Kerala (2020-06 - 2023-05)