Nina Patrick

I have been working in the mortgage industry for over 14 years. I am a highly motivated and passionate person who thrives and adapts in pressured situations and I have a proven ability to exceed sales targets. During my career I have constantly improved my skillset and I pride myself on being able to work well and engage with cross industry colleagues, clients and customers at all levels.

I am keen to build upon my knowledge and continue to learn more about the mortgage industry. I strive to achieve the best in all aspects of my career and I am now seeking a new job opportunity to further this.

New Homes Senior Account Manager at Mortgages First (2019-09 – Present)

Field Based Account Manager covering the East of England, Home Counties and Midlands. With extensive experience in business development and sales, I have driven sustainable and controlled growth in business for Mortgages First through new and existing relationships. I pride myself on building the Mortgages First brand, delivering the best business outcomes and making a difference to the service we provide our clients.

• I am the first point of contact for our developer sales and management teams
• Develop new business opportunities and grow existing relationships with Mortgages First to increase mortgage sales
• Conduct face to face and virtual meetings – tailoring meetings to firms needs
• Built strong relationships with key contacts at mortgage lenders
• Assist with marketing strategies for developer accounts
• Present topical subjects and market news at sales meetings and at webinars
• Organising and hosting entertainment events
• Managed company social media accounts across multiple platforms

New Homes Account Manager at Mortgages First (2016-01 – 2019-09)

• Employed to grow Mortgages First's business and presence into the Midlands region
• Built, managed and maintain relationships between Mortgages First and developers
• Metric based analysis of account performance
• Identification of underperforming accounts and remedial planning to meet KPI's
• Train new team members around objection handling
• Won business and converted accounts from competitors
• Promotion of Mortgages First as a brand
• Product and market change communication to accounts

Mortgage Manager at Connells Mortgage Services (2011-01 – 2016-01)

• Promoted three times based on exceeding KPI's
• Trained and developed residential sales team and implemented new objection handling processes to maximise opportunities and to generate a higher level of quality appointments.
• Built new client base and managed existing clients throughout their mortgage journey
• Established processes to accurately identify client's needs and sell appropriate products
• Implemented controls around credit and suitably checks

Residential Sales Manager at Connells Residential (2005-01 – 2011-01)

• Promoted three times with a track record of exceeding all KPI's
• Responsible for second hand and new home sales
• Work within a high performing team growing residential and mortgage sales
• Established processes to standardise sales steps and minimise issues

International Sports Therapy Diploma in Sports Therapy – North Warwickshire and Hinckley College (1996-09 – 1998-07)

NVQ Level 2 in Exercise to Music, Circuit Training and Gymnasium Training – North Warwickshire and Hinckley College (1996-09 – 1998-07)

GCSE's – John Cleveland College (1994-09 – 1996-07)

Level 2 Certificate in Understanding Nutrition and Health in Nutrition and Health (2025-01)